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Director of Operations – CPG & Packaging

sourceM, Los Angeles, California, United States, 90079

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Overview Job Title: Director of Operations – CPG & Packaging

Type:

Full-Time

Industry:

Consumer Packaged Goods (CPG), Packaging

Travel:

Domestic & International Travel Occasionally Required

About Us:

sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.

The Role:

We’re seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that brings hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.

Just as important, this position requires a strong client-partner mindset—someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.

Key Responsibilities

Manage and mentor a team of product/project managers

Partner with internal and external resources to ensure manufacturability and compliance from concept to launch

Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability

Sourcing & Supply Chain Management

Oversee global sourcing strategies and supplier relationships

Optimize logistics, inventory management, and cost efficiencies

Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery

Quality & Compliance Leadership

Enforce rigorous quality assurance and test protocols across all product categories

Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)

Oversee root cause analysis and the creation and implementation of corrective action plans

Assess projects for potential problems proactively avoiding them and/or quickly resolving them

Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement

Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.

Provide regular performance reports highlighting risks and opportunities

What We’re Looking For

8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing

Record of preventing and solving problems

Deep knowledge of product testing, regulatory compliance, and quality systems

Proven track record in global sourcing and logistics

Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships

Strong leadership, communication, and project management skills

Champion of AI/technology integration

Bonus: Experience with sustainability initiatives

Why Join Us

Work with a passionate, collaborative team shaping the future of packaging and consumer products

Opportunity to help lead and scale operations in a high-growth environment

Competitive compensation, benefits, and room for advancement

Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week

If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!

Apply now and help us build the next generation of great products!

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