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Marketing Support Coordinator

Cartier Insurance, Duluth, Minnesota, United States, 55806

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Position Summary We are seeking a motivated, detail-oriented Marketing Support Coordinator who will play a key role in supporting our marketing and business development efforts while also serving as the welcoming first point of contact for our office. This position is ideal for someone who enjoys marketing coordination, content support, and CRM-based campaign work, while also thriving in a people-facing office environment. This role blends marketing operations, sales support, and customer onboarding with light front desk and administrative responsibilities. The Marketing Support Coordinator will work closely with sales and leadership teams to help execute marketing initiatives, maintain client data, support digital platforms, and enhance the overall client experience.

Key Responsibilities Marketing & Business Development Support (Primary Focus)

Assist with the execution of internal and external marketing initiatives, including:

Preparing and distributing marketing materials

Supporting email campaigns, newsletters, and internal communications

Updating marketing contact lists, databases, and audience segments

Support sales team members with marketing-related and administrative tasks

Assist with onboarding new customers, including documentation, welcome materials, and follow-up communications

Learn and support use of the company’s Sales CRM system (HubSpot), including:

Task tracking and workflow management

Marketing campaigns and reporting

Social media posting and coordination

Help maintain and update website content, promotions, and basic page edits (training provided)

Track marketing activities and assist with reporting and organization of campaign efforts

Front Desk & Administrative Support (Secondary Focus)

Answer and route incoming phone calls in a professional and courteous manner

Greet and assist visitors, clients, and vendors, ensuring a positive first impression

Receive, sort, and distribute incoming mail and packages

Maintain front desk coverage and a welcoming, organized office environment

Perform general administrative tasks such as filing, data entry, document preparation, and record maintenance

Qualifications

High school diploma or equivalent; Associate degree or coursework in Marketing, Communications, or Business preferred

Prior experience or education in marketing, communications, or digital content support

Experience supporting sales teams or working in a client-facing role

Interest in website management, digital content updates, or social media coordination

Proficiency with Microsoft Word, Excel, Outlook, and general computer systems

Familiarity with CRM systems (HubSpot) or marketing platforms (Applied Marketing Automation); training provided if needed

Self-starter mindset with a willingness to learn new tools, systems, and marketing processes

Professional, friendly demeanor with excellent customer service skills

Strong verbal and written communication skills

Strong organizational skills and attention to detail

Ability to manage multiple tasks and priorities in a fast-paced office environment

Ability to pass a criminal background check, as permitted by law

Hours Monday-Friday, 8:30am-4:30pm

Salary Commensurate with Experience

Vision Insurance

Company Paid Disability Insurance

Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance

401(k) with Safe Harbor Match

Paid Time Off

Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

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