Omni Hotels & Resorts
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Overview The Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We are committed to serving our associates and nurturing their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description The purpose of the Director of Housekeeping is to manage, direct, and coordinate all functions of the Housekeeping and Laundry departments, maintain impeccable levels of cleanliness and upkeep, ensure cost controls are in place, and support a positive work environment for all associates.
Benefits
Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre‑tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A voluntary benefits program including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, legal services, identity theft protection, whole life insurance, telemedicine, and pet insurance.
Complementary Golf, Skiing and Riding.
Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Responsibilities
Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA, InnKeeping ratings, and all Omni Hotels facility standards and guidelines.
Ensure a smooth, efficient, and economic operation in the Housekeeping and Laundry departments; specify and purchase supplies, and record all data pertaining to the departments.
Effectively monitor the preventive Maintenance program throughout the hotel.
Maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.
Maintain Housekeeping turnover to an acceptable level.
Coordinate with front office to ensure rooms are available for sale, and with Engineering to ensure guest rooms and all public areas are at peak operative levels.
Coordinate and communicate with other internal departments.
Control the issuance and retrieval of associate uniforms.
Administer the Lost and Found department, ensuring all Omni Hotel standards are met or exceeded.
Control the key control program for all Housekeeping associates.
Monitor all guest requests to ensure they are met within prescribed time limits.
Inspect and tour all public areas several times daily.
Qualifications
Inspect all VIP rooms daily.
Monitor guest complaints accordingly and take corrective action when necessary.
Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage.
Assist with budget process as required by the Hotel Manager.
Develop master cleaning schedules and administer accordingly.
Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan.
Must have previous management experience in Housekeeping Department, preferably in a luxury hotel.
Omni Hotels & Resorts is an equal opportunity employer.
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As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Overview The Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We are committed to serving our associates and nurturing their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description The purpose of the Director of Housekeeping is to manage, direct, and coordinate all functions of the Housekeeping and Laundry departments, maintain impeccable levels of cleanliness and upkeep, ensure cost controls are in place, and support a positive work environment for all associates.
Benefits
Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre‑tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A voluntary benefits program including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, legal services, identity theft protection, whole life insurance, telemedicine, and pet insurance.
Complementary Golf, Skiing and Riding.
Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Responsibilities
Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA, InnKeeping ratings, and all Omni Hotels facility standards and guidelines.
Ensure a smooth, efficient, and economic operation in the Housekeeping and Laundry departments; specify and purchase supplies, and record all data pertaining to the departments.
Effectively monitor the preventive Maintenance program throughout the hotel.
Maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.
Maintain Housekeeping turnover to an acceptable level.
Coordinate with front office to ensure rooms are available for sale, and with Engineering to ensure guest rooms and all public areas are at peak operative levels.
Coordinate and communicate with other internal departments.
Control the issuance and retrieval of associate uniforms.
Administer the Lost and Found department, ensuring all Omni Hotel standards are met or exceeded.
Control the key control program for all Housekeeping associates.
Monitor all guest requests to ensure they are met within prescribed time limits.
Inspect and tour all public areas several times daily.
Qualifications
Inspect all VIP rooms daily.
Monitor guest complaints accordingly and take corrective action when necessary.
Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage.
Assist with budget process as required by the Hotel Manager.
Develop master cleaning schedules and administer accordingly.
Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan.
Must have previous management experience in Housekeeping Department, preferably in a luxury hotel.
Omni Hotels & Resorts is an equal opportunity employer.
#J-18808-Ljbffr