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Client Account Manager (CAM) - Army/Air Force Portfolio

Jacobs, Arlington, Virginia, United States, 22201

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Overview At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Jacobs’ Federal Performance Unit, within the Americas National Business Unit, has global reach to serve its diverse client base with specialized project delivery. We create and deliver solutions in the Buildings & Infrastructure and Environmental Markets with end-to-end solutions to complex challenges that span the entire project lifecycle. We provide our clients award-winning planning, engineering, architectural and interior design, construction and program management, operations & maintenance support, design-build project delivery, and the full span of environmental services. Our consulting practices leverage thought leadership in the areas of asset management, energy solutions, and business strategies.

Reporting to the Army/Air Force Portfolio Sales Director, this Client Account Manager (CAM) position has the principal focus of participating in the refinement of our growth and sales strategy for our Army and Air Force clientele, primarily the U.S. Army Corps of Engineers (USACE) and the Air Force Civil Engineer Center (AFCEC), and implementing the same. This sales-oriented position will serve our client’s requirements and missions in the areas of facilities and infrastructure (professional services supporting the military construction (MILCON) and sustainment, restoration, and modernization (SR/M) programs); environmental compliance, investigation, and cleanup; and civil works. Specific client assignment will depend on the candidate’s existing client base and relationships, areas of expertise, and/or location.

Responsibilities

Represent Jacobs to the client in a positive, relationship-oriented, solutions-delivery approach by leveraging the depth and breadth of Jacobs’ capabilities.

Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our investment and market growth.

Facilitate creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to facilitate positive working atmospheres, and to broaden the firm’s understanding of underlying client objectives at the appropriate levels.

Develop trust and credibility with clients by engaging in business discussions to understand key drivers to best align our solutions with client’s needs.

Identify and prioritize business opportunities that lead to consistent growth for the Firm.

Assess project and program requirements, while developing and recommending a sound approach or application to meet the needs of the project and client.

Coordinate and facilitate Go/No Go decisions and help develop required sales costs aligned with opportunity potential and return on investment objectives.

Lead the development of the Firm’s win strategy and value proposition related to key pursuits.

Identify, coordinate, and lead capture teams and actively manage and shape proposal development for Federal contracts.

Lead the development of opportunity fee proposals and coordinate with discipline leadership for input.

Participate in negotiations with the client.

Secure management commitment and influence/attract key staff for pursuits.

Represent Jacobs at conferences, symposiums, seminars, and workshops to actively engage with the client and join relevant organizations to further build client relations.

Develop a deep understanding of the competition for this client market.

Identify higher levels of client engagement for executive sponsors.

Actively engage with capture teams to influence sales process discipline, win strategy and proposal development, interviews, and presentations.

Develop and deliver on client specific strategy, business plan and KPIs.

Qualifications

Bachelor of Architecture, Engineering, or Construction Management or equivalent

United States Citizenship

15+ years of relevant project delivery and program management experience

Strong working knowledge of DOD design and construction requirements and standards

Existing relationships across the Army and Air Force client portfolios

Existing security clearance is preferred, but not required

Benefits and compensation Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $127,700.00 to $223,500.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

EEO and posting information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on January 15, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

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