Asset Protection Investigator, 2nd Shift
Saks Global, Wilkes-Barre, Pennsylvania, United States
Overview
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail. Salary Range
$20.19 - $22.60 You Will Be
The Asset Protection Investigator monitors the workplace through patrols, cameras, or other surveillance methods for safety and access issues. You will collect and process evidence that is collected during an investigation, participate in preparing written reports, and may perform security audits. You will report to the Asset Protection Manager. What You Will Do
Investigate MNR's (Merchandise not Received), IRR's (Irregular Returns Receive), RNR's (Returns not Received), Packing Status Orders, and Chargebacks Work the Metal Detectors & the HR Lobby during Hiring Events for 8 hours Be available to HR during Terminations in the case an associate is upset Review each associate accident / incident and provide video to HR and Safety Manager Check in and out trucks at the Drivers Gate Verify seals from receiving dock and Outbound trailers at gate Fire Walk when Fire system is not working properly - Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room; Escort ICQA during replenishing the safe with jewelry items; Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV's; Jewelry Safe Audit with ICQA Swiss Log Rack Audits; Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor; Audit Swisslog clerks to make sure clerks are using you rule when entering the floor Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations Conduct internal investigations; Review video upon request from Sr. Management and HR for associate issues Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain Create badges for new hires; Replace lost temp or full-time associate badges Conduct orientation with each new temporary associate on their first day; Issue Lockers to New Hires Ensure each person that enters the building has a badge - API's complete daily recap report - Process DIF pallets at the compactor bay Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms Issue building passes for items that are entering and leaving the building by associates Outbound trailer status report at the end of overnight outbound shift Monitor OBFC Cameras Monitor weather during extreme weather Lock and open the Facility daily Maintain surveillance of the property through CCTV and physical inspections, including perimeter checks Check inbound and outbound drivers and trailers to maintain yard Ensure the DC is a safe environment for all Respond to medical situations and render first aid when needed Greet associates and visitors on arrival; perform bag checks on departure Conduct investigations into internal and external theft and shortages Maintain positive partnerships within the DC associate, management, and Asset Protection teams What You Will Bring
Working knowledge of multiple security / asset protection systems (ie: CCTV, access control, alarms, etc.) Previous retail and distribution center experience in Asset Protection / Loss Prevention is preferred Ability to work in all weather conditions Ability to sustain the physical job requirements including: standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs. Your Life And Career At Saks Global
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Salary And Other Benefits
The starting hourly rate is $20.00 an hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact Beth Bedrick, beth_bedrick@saks.com. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail. Salary Range
$20.19 - $22.60 You Will Be
The Asset Protection Investigator monitors the workplace through patrols, cameras, or other surveillance methods for safety and access issues. You will collect and process evidence that is collected during an investigation, participate in preparing written reports, and may perform security audits. You will report to the Asset Protection Manager. What You Will Do
Investigate MNR's (Merchandise not Received), IRR's (Irregular Returns Receive), RNR's (Returns not Received), Packing Status Orders, and Chargebacks Work the Metal Detectors & the HR Lobby during Hiring Events for 8 hours Be available to HR during Terminations in the case an associate is upset Review each associate accident / incident and provide video to HR and Safety Manager Check in and out trucks at the Drivers Gate Verify seals from receiving dock and Outbound trailers at gate Fire Walk when Fire system is not working properly - Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room; Escort ICQA during replenishing the safe with jewelry items; Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV's; Jewelry Safe Audit with ICQA Swiss Log Rack Audits; Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor; Audit Swisslog clerks to make sure clerks are using you rule when entering the floor Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations Conduct internal investigations; Review video upon request from Sr. Management and HR for associate issues Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain Create badges for new hires; Replace lost temp or full-time associate badges Conduct orientation with each new temporary associate on their first day; Issue Lockers to New Hires Ensure each person that enters the building has a badge - API's complete daily recap report - Process DIF pallets at the compactor bay Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms Issue building passes for items that are entering and leaving the building by associates Outbound trailer status report at the end of overnight outbound shift Monitor OBFC Cameras Monitor weather during extreme weather Lock and open the Facility daily Maintain surveillance of the property through CCTV and physical inspections, including perimeter checks Check inbound and outbound drivers and trailers to maintain yard Ensure the DC is a safe environment for all Respond to medical situations and render first aid when needed Greet associates and visitors on arrival; perform bag checks on departure Conduct investigations into internal and external theft and shortages Maintain positive partnerships within the DC associate, management, and Asset Protection teams What You Will Bring
Working knowledge of multiple security / asset protection systems (ie: CCTV, access control, alarms, etc.) Previous retail and distribution center experience in Asset Protection / Loss Prevention is preferred Ability to work in all weather conditions Ability to sustain the physical job requirements including: standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs. Your Life And Career At Saks Global
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Salary And Other Benefits
The starting hourly rate is $20.00 an hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact Beth Bedrick, beth_bedrick@saks.com. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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