Funds Transfer Specialist II- Bilingual
Cullen/Frost Bankers, San Antonio, Texas, United States, 78201
divh2Funds Transfer Specialist II/h2pIts about banking on people./ppDo you have a knack for paying attention to all the small details? Are you known for your ability to adapt quickly to fast-paced environments? Does solving customers complex problems and delivering next-level customer service bring a smile to your face? If so, then the Funds Transfer Specialist II role might be for you!/ppAt Frost, its about more than a job. Its about having a flourishing career where you can thrive, both in and out of work. At Frost, were committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, youll become part of Frosts over 150-year legacy of providing unparalleled financial services./ppWho you are:/ppAs a Funds Transfer Specialist II, you are the first point of contact for many of our customers, and you set the standard for what it means to wire funds with Frost. In this role, you will be responsible for ensuring all wire requests follow established guidelines and procedures. Youll answer inbound and outbound calls and enjoy providing next-level customer service to every individual you interact with. Our transfer specialists are diligent problem-solvers who constantly deliver our kind of wires experience
the kind that makes people feel secure./ppWhat youll do:/polliReview wire transfer agreements to ensure that customer documents are accurately completed and that wire transfer services are properly executed/liliInput confidential data into wire system to verify that customers can safely and securely initiate wire transfer instructions/liliProvide maintenance to customer accounts to certify that the wire system can operate efficiently/liliAnswer inbound calls and make outbound calls pertaining to wire agreement documents/liliAlways take action using integrity, caring, and excellence to achieve all-win outcomes/li/olpWhat youll need:/pulli1+ years of Funds Transfer experience/liliExcellent written and verbal communication skills/liliExcellent customer service skills/liliStrong analytical and organizational skills/liliProficiency in computer applications/li/ulpAdditional preferred skills:/pulli2-4 years of banking experience/liliBilingual (English and Spanish)/li/ulpOur benefits:/pulliMedical, dental, vision, long-term disability, and life insurance/lili401(k) matching/liliGenerous holiday and paid time off schedule/liliTuition reimbursement/liliExtensive health and wellness programs, including our Employee Assistance Program/liliTraining classes and leadership development/liliReferral bonus program + more!/li/ulpSince 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, its about being part of something bigger. If this sounds like you, we encourage you to apply and see whats possible at Frost./p/div
the kind that makes people feel secure./ppWhat youll do:/polliReview wire transfer agreements to ensure that customer documents are accurately completed and that wire transfer services are properly executed/liliInput confidential data into wire system to verify that customers can safely and securely initiate wire transfer instructions/liliProvide maintenance to customer accounts to certify that the wire system can operate efficiently/liliAnswer inbound calls and make outbound calls pertaining to wire agreement documents/liliAlways take action using integrity, caring, and excellence to achieve all-win outcomes/li/olpWhat youll need:/pulli1+ years of Funds Transfer experience/liliExcellent written and verbal communication skills/liliExcellent customer service skills/liliStrong analytical and organizational skills/liliProficiency in computer applications/li/ulpAdditional preferred skills:/pulli2-4 years of banking experience/liliBilingual (English and Spanish)/li/ulpOur benefits:/pulliMedical, dental, vision, long-term disability, and life insurance/lili401(k) matching/liliGenerous holiday and paid time off schedule/liliTuition reimbursement/liliExtensive health and wellness programs, including our Employee Assistance Program/liliTraining classes and leadership development/liliReferral bonus program + more!/li/ulpSince 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, its about being part of something bigger. If this sounds like you, we encourage you to apply and see whats possible at Frost./p/div