Assistant Manager Sales and Service ,Williams Sonoma, Marietta, GA

divh2Assistant Manager Of Sales And Service/h2pOur mission is to enhance the quality of our customers lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility./ph3Overview Of The Assistant Manager Of Sales And Service Role/h3pYou will support the management team in achieving goals by providing world-class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store./ph3Responsibilities/h3ulliLeads the store team to create an exceptional experience for customers and exceed sales goals/liliEnsure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience/liliReinforce customer service principles by coaching staff on their successes and challenges/liliUtilize selling essentials and training resources to educate team on product, improve selling skills and achieving business goals/liliCreate and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our people-first philosophy/liliEnsure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system/li/ulh3Criteria/h3ulliExcellent communication, organization and leadership skills/liliSuperior critical thinking skills to creatively identify challenges and develop action plans in a timely manner/liliGreat time management skills and ability to execute multiple tasks and appropriately manage competing priorities/lili2-3 years of previous retail sales experience or management experience in a customer service related field/li/ulh3Physical Requirements/h3ulliMust be able to be mobile on the sales floor for extended periods of time/liliMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques/liliFull time associates are expected to have open availability to meet the needs of the business/liliPart-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)./li/ulh3Benefits Just For You/h3pDepending on your position and your location, here are a few highlights of what you might be eligible for:/pulliA generous discount on all Williams-Sonoma, Inc. brands/liliA 401(k) plan and other investment opportunities/liliA wellness program that supports your physical, financial and emotional health/liliPaid vacations and holidays (full-time)/liliHealth benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)/li/ulh3Your Journey In Continued Learning/h3ulliIndividual development plans and career pathing conversations/liliAnnual performance appraisals/liliCross-brand and cross-functional career opportunities/liliOnline learning opportunities through brand specific resources and WSI University/liliLeadership development opportunities/li/ulpWSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances./p/div