divh2Retail Sales Keyholder/h2pCuyana is looking for a full-time Retail Sales Floor Lead (Keyholder) for our Stanford store location./ppAs a key member to our retail store leadership team, the Sales Floor Lead will maintain personal goals, guide junior team members, create a welcoming retail experience, and ensure consistent day-to-day business operations to help drive the success of the business./ppFT Benefits: Medical, dental, vision, life, disability; vacation, sick, and holiday pay; commuter benefit, 401k, bonus, product incentive program, and generous employee discount./ppResponsibilities:/pulliAchieve Sales and KPI targets. Take ownership of delivering strong results; focusing on individual and team goals/liliFoster exceptional in-store experiences by modeling The Cuyana Customer Journey - Retail Experience and providing on-the-floor direction and coaching to associates./liliDevelop and maintain loyal client relationships through approved outreach methods/liliProvide customized virtual and in-person styling services through appointments/liliProactively reach out to customers about new product launches and brand information/liliDemonstrate expertise in product and brand knowledge/story/liliSupport the management team in generating new sales opportunities and engaging with clients/li/ulpPeople:/pulliSupervise sales floor during manager absence, ensuring client engagement, sales achievement, and task completion/liliEnsure team members are aware of shift goals and support them in achieving them/liliAssist management team in training new associates on customer service standards, product knowledge, and POS/liliDemonstrate honest and effective communication while delivering and receiving feedback/liliPromote a respectful and productive team culture by helping to de-escalate and resolve conflicts when necessary/li/ulpOperations:/pulliFollow opening/closing procedures and ensure compliance with Cuyana policies/liliManage inventory tasks, including shipping
receiving and product processing/liliMaintain store appearance and organization/liliMonitor stock levels, restock products, and ensure visibility on the sales floor. Operate the POS and resolve discrepancies/liliDelegate tasks to the team and manage sales floor coverage/liliCuyana Community (help teammates during peak season, support retail events or community events)/li/ulpRequirements:/pulli2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand experience a must; Luxury / Clienteling experience a plus/liliProven ability to lead a product and customer centric sales environment/liliA connection to Cuyanas Fewer, Better philosophy/liliProfessional attitude, strong work ethic and ownership over role/liliTeam player who thrives in a fast paced environment/liliStrong leadership, organization, written and verbal communication skills/liliCapable of handling difficult customer conversations/liliTechnology savvy/liliFlexible work schedule - open availability for weekends, holidays, evenings, events/liliAble to bend, reach, lift, climb ladders, and move product; Able to carry boxes 25 - 30 lbs/li/ulpA Connection to Our Values:/ppWe look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments./pullistrongCultivate Community/strong
you are honest, inclusive and always willing to lend a hand/lilistrongCreate Excellence/strong
you are accountable, decisive and drive for results/lilistrongBuild
Evolve/strong
you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way/li/ulpThe hourly pay range for this role is $22-$27/hr. Starting rate is based on experience, qualifications, and skills relative to the role requirements./p/div
receiving and product processing/liliMaintain store appearance and organization/liliMonitor stock levels, restock products, and ensure visibility on the sales floor. Operate the POS and resolve discrepancies/liliDelegate tasks to the team and manage sales floor coverage/liliCuyana Community (help teammates during peak season, support retail events or community events)/li/ulpRequirements:/pulli2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand experience a must; Luxury / Clienteling experience a plus/liliProven ability to lead a product and customer centric sales environment/liliA connection to Cuyanas Fewer, Better philosophy/liliProfessional attitude, strong work ethic and ownership over role/liliTeam player who thrives in a fast paced environment/liliStrong leadership, organization, written and verbal communication skills/liliCapable of handling difficult customer conversations/liliTechnology savvy/liliFlexible work schedule - open availability for weekends, holidays, evenings, events/liliAble to bend, reach, lift, climb ladders, and move product; Able to carry boxes 25 - 30 lbs/li/ulpA Connection to Our Values:/ppWe look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments./pullistrongCultivate Community/strong
you are honest, inclusive and always willing to lend a hand/lilistrongCreate Excellence/strong
you are accountable, decisive and drive for results/lilistrongBuild
Evolve/strong
you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way/li/ulpThe hourly pay range for this role is $22-$27/hr. Starting rate is based on experience, qualifications, and skills relative to the role requirements./p/div