Leasing Agent - Real Estate
Washington University in St. Louis, Saint Louis, Missouri, United States, 63101
divh2Scheduled Hours/h2p40/ph2Position Summary/h2pPosition oversees all aspects of leasing and providing residential services in an exceptional manner to a large-scale apartment community in a unique and demanding setting. This role combines sales, customer service and marketing to lease apartments; builds excellent relationships with guests and residents; and develops and implements community building programs to encourage interaction and help new residents acclimate. An important aspect of the position is meeting with prospective tenants, learning their needs, and assisting them in selecting the appropriate apartment in this unique environment./ph2Job Description/h2pPrimary Duties
Responsibilities:/pulliMeet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects./liliShow model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants./liliProcess application file and fill out resident processing checklist./liliConduct lease signing and move-in meetings for new residents./liliObtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection./liliPerform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received./liliAccept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out)./liliGenerate computerized work orders from resident contacts; answers questions and follows up to keep residents informed./liliEnter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work./liliFollow up with residents with a Satisfaction Survey
making sure the work was done to their satisfaction./liliInspect building and vacant apartment weekly to ensure they meet designated standards./liliMeet with housekeeping staff to ensure standards are being met./liliProvide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance./liliEnsure that A/P invoice are submitted for payment./liliParticipate in outreach marketing./liliPlan and implement events for residents to build community and help new residents acclimate./liliAssist in monitoring renewals, distribute and follow-up on renewal notices./liliAssist with the front desk when the receptionist is not present and during times of heavy traffic./liliPerform other duties as assigned./li/ulpWorking Conditions:/pulliJob Location/Working Conditions/liulliNormal office environment./liliSeasonal weekend work may require flexible day off scheduling and extended work hours may be required from time to time./li/ulliPhysical Effort/liulliTypically sitting at a desk or table./liliRepetitive wrist, hand or finger movement./li/ulliEquipment/liulliOffice equipment./liliHas the ability to move to on and off-campus locations as needed./li/ul/ulh2Required Qualifications/h2pEducation: High school diploma or equivalent high school certification or combination of education and/or experience./ppCertifications: No specific certification is required for this position./ppWork Experience: Property Management Or Demonstrated Sales (2 Years)/ppSkills: Not Applicable/ppDrivers License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position./ph2More About This Job/h2pWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles./ph2Preferred Qualifications/h2pEducation: No additional education unless stated elsewhere in the job posting./ppCertifications: No additional certification unless stated elsewhere in the job posting./ppWork Experience: No additional work experience unless stated elsewhere in the job posting./ppSkills: Computer Literacy, Deadline Management, Interpersonal Communication, Leasing, Multitasking, New Development, Occupancy Management, Occupancy Planning, Oral Communications, Organizing, Professional Etiquette, Working Independently, Written Communication/ph2Grade/h2pG07-H/ph2Salary Range/h2p$19.29 - $29.91 / Hourly/ph2Accommodation/h2pIf you are unable to use our online application system and would like an accommodation, please email a href=mailto:CandidateQuestions@wustl.eduCandidateQuestions@wustl.edu/a or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request./ph2Pre-Employment Screening/h2pAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening./ph2Benefits Statement/h2pPersonal/pulliUp to 22 days of vacation, 10 recognized holidays, and sick time./liliCompetitive health insurance packages with priority appointments and lower copays/coinsurance./liliTake advantage of our free Metro transit U-Pass for eligible employees./liliWashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%./li/ulpWellness/pulliWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!/li/ulpFamily/pulliWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weve got you covered./liliWashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us./li/ulpFor policies, detailed benefits, and eligibility, please visit a href=https://hr.wustl.edu/benefits/https://hr.wustl.edu/benefits//a/ph2EEO Statement/h2pWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment
fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply./p/div
Responsibilities:/pulliMeet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects./liliShow model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants./liliProcess application file and fill out resident processing checklist./liliConduct lease signing and move-in meetings for new residents./liliObtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection./liliPerform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received./liliAccept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out)./liliGenerate computerized work orders from resident contacts; answers questions and follows up to keep residents informed./liliEnter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work./liliFollow up with residents with a Satisfaction Survey
making sure the work was done to their satisfaction./liliInspect building and vacant apartment weekly to ensure they meet designated standards./liliMeet with housekeeping staff to ensure standards are being met./liliProvide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance./liliEnsure that A/P invoice are submitted for payment./liliParticipate in outreach marketing./liliPlan and implement events for residents to build community and help new residents acclimate./liliAssist in monitoring renewals, distribute and follow-up on renewal notices./liliAssist with the front desk when the receptionist is not present and during times of heavy traffic./liliPerform other duties as assigned./li/ulpWorking Conditions:/pulliJob Location/Working Conditions/liulliNormal office environment./liliSeasonal weekend work may require flexible day off scheduling and extended work hours may be required from time to time./li/ulliPhysical Effort/liulliTypically sitting at a desk or table./liliRepetitive wrist, hand or finger movement./li/ulliEquipment/liulliOffice equipment./liliHas the ability to move to on and off-campus locations as needed./li/ul/ulh2Required Qualifications/h2pEducation: High school diploma or equivalent high school certification or combination of education and/or experience./ppCertifications: No specific certification is required for this position./ppWork Experience: Property Management Or Demonstrated Sales (2 Years)/ppSkills: Not Applicable/ppDrivers License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position./ph2More About This Job/h2pWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles./ph2Preferred Qualifications/h2pEducation: No additional education unless stated elsewhere in the job posting./ppCertifications: No additional certification unless stated elsewhere in the job posting./ppWork Experience: No additional work experience unless stated elsewhere in the job posting./ppSkills: Computer Literacy, Deadline Management, Interpersonal Communication, Leasing, Multitasking, New Development, Occupancy Management, Occupancy Planning, Oral Communications, Organizing, Professional Etiquette, Working Independently, Written Communication/ph2Grade/h2pG07-H/ph2Salary Range/h2p$19.29 - $29.91 / Hourly/ph2Accommodation/h2pIf you are unable to use our online application system and would like an accommodation, please email a href=mailto:CandidateQuestions@wustl.eduCandidateQuestions@wustl.edu/a or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request./ph2Pre-Employment Screening/h2pAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening./ph2Benefits Statement/h2pPersonal/pulliUp to 22 days of vacation, 10 recognized holidays, and sick time./liliCompetitive health insurance packages with priority appointments and lower copays/coinsurance./liliTake advantage of our free Metro transit U-Pass for eligible employees./liliWashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%./li/ulpWellness/pulliWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!/li/ulpFamily/pulliWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weve got you covered./liliWashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us./li/ulpFor policies, detailed benefits, and eligibility, please visit a href=https://hr.wustl.edu/benefits/https://hr.wustl.edu/benefits//a/ph2EEO Statement/h2pWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment
fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply./p/div