Sales Associate - White House Black Market

divh2Retail Sales Associate/h2pThe Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!/ppFunctional Responsibilities:/pulliDrive for Results/liliMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires./liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./liliCustomer Experience/liliPromotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book./liliOperational Excellence/liliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization/liliTeamwork and Growth/liliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./liliOther duties as assigned./li/ulpThis position may be found in multiple brands. Some duties may vary from brand to brand./ppCompetencies:/pulliCulture/liliLiving the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance./liliManages Complexity/liliMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./liliPlans and Aligns/liliPlanning and prioritizing work to meet commitments aligned with organizational goals./liliOrganizational Savvy/liliManeuvering comfortably through complex policy, process, and people-related organizational dynamics./liliCourage/liliStepping up to address difficult issues, saying what needs to be said./li/ulpQualifications:/pulliHigh School diploma or equivalent/liliRetail or sales experience preferred/liliFor the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older/liliFor all other states, must be 18 years of age or older/liliExcellent communication skills/liliExcellent customer service skills/liliAble to learn or adapt to technology provided by the company/liliStrong organizational skills and ability to multi-task in a fast-paced environment/liliAble to communicate with customers, Associates, and Management/liliRegular attendance is essential to this position to ensure adequate coverage to meet company objectives./liliAbility to work a flexible work schedule, including nights, weekends, and holidays is required/li/ulpPhysical Requirements:/pulliConstant Walking/Standing- 67-100% of 8-hour shift/liliOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shift/liliFrequent Climbing- 34%-66% of 8-hour shift/li/ulpStarting at $14.81/hour or city/local minimum wage as applicable. Our part time associates are eligible to participate in the Companys employee assistance program and employee discount program./p/div