divh2Account Manager For Group Captive Division/h2pBerkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkleys success is our nimble approach to risk
our ability to quickly understand, think through, and devise a plan that addresses each clients challenges, coupled with the strong backing of a Fortune 500 company. Our parent company, W. R. Berkley Corporation, is one of the largest and best managed property/casualty insurers in the United States./ppThis role will be based in our Harleysville, PA or Marlborough, MA office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so./ppThe company is an equal opportunity employer./ph3Responsibilities/h3pThe position of Account Manager for the Group Captive Division will report directly to the Director of Account Management and will be responsible for the management and handling of all day to day activity with Stop Loss Accounts. In addition, the position will provide support to all customers, brokers and program sponsors of the assigned accounts./ppWhat you can expect:/pulliCulture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent/liliInternal mobility opportunities/liliVisibility to senior leaders and partnership with cross functional teams/liliOpportunity to impact change/liliBenefits
competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education/li/ulpWell count on you to:/pulliManage all aspects of stop loss account activity post sale (new business and renewal) for an account including collection of outstanding requirements for policy issuance/liliSchedule and conduct onboarding calls, when necessary to ensure a positive initial customer experience/liliEstablish account files through onboarding process, including contact information, EOR and claim reimbursement method, updating the Group Captive Division database, initiating reporting with TPAs, setting up commissions and assignment of account manager in the David Young System/liliPrimary service contact for assigned stop loss book of business including claims payment inquiries, premium remittance and collection, establishing/reviewing commissions/sub-producer fees and collection of outstanding requirements to ensure timely policy issuance. Identify and resolve any issues that come up in these areas./liliReview overdue premium reporting monthly, pursue any overdue premiums and work with Premium Collection team to ensure that all shortfalls or overpayments are resolved satisfactorily. When necessary, prepare reconciliations to resolve discrepancies in premium payments./liliUpon request, prepare Schedule A
Form 5500 requests for information./liliReview commission payment summaries monthly for accuracy and take any remediation on a timely basis to ensure that incorrect payments are minimized./liliManage communication with the broker, TPA and policyholder as needed to ensure appropriate administration of the policy./liliManage on time and accurate deliverables from proposal acceptance through policy issuance, including review and quality assurance with materials released./liliReview and distribution of implementation materials to brokers for transmittal to policyholder./liliDevelop relationships with appropriate day to day key contacts at broker, TPA, vendors and policyholder./liliProvide home office support to business development and regional sales teams, when necessary to ensure that customer needs are met./liliEffectively team with all functional areas within the company including but not limited to Business Development/Sales, Underwriting, Claims, and Policy Issuance teams./liliManage all incoming voice mail and e-mail within acceptable service delivery timeframes./liliSpecial projects as assigned./li/ulh3Qualifications/h3ulliCollege degree or equivalent work experience./lili3-5 years group insurance or reinsurance experience required/liliPrevious Account Manager experience highly desired/liliIn-depth knowledge of Employer Stop Loss business preferred/liliCustomer focused, pro-active mindset; excellent organizational, interpersonal and project management skills/liliDay-to-day client management experience/liliStrong consulting and interpersonal skills, with an ability to interact with brokers, clients, and service vendors/liliExcellent verbal and written communications skills, with a strong ability to learn and understand ways to organize high activity/liliDemonstrate good judgment, ability to prioritize, and sense of urgency with the ability to work autonomously/liliDemonstrate a teamwork mindset and commitment to account results/liliExperienced knowledge with Outlook, Word, Excel and PowerPoint; presentation skills highly preferred/liliCollege degree preferred or equivalent industry experience/liliAbility to travel 10- 15%./liliAbility to establish and maintain positive working relationships with management and staff to further the companys mission/liliMust exhibit professional behavior at all times while representing or being identified as an employee of Berkley Accident and Health/li/ulh3Additional Company Details/h3pWe do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $70-80k Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment./ph3Sponsorship Details/h3pSponsorship not Offered for this Role/p/div
our ability to quickly understand, think through, and devise a plan that addresses each clients challenges, coupled with the strong backing of a Fortune 500 company. Our parent company, W. R. Berkley Corporation, is one of the largest and best managed property/casualty insurers in the United States./ppThis role will be based in our Harleysville, PA or Marlborough, MA office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so./ppThe company is an equal opportunity employer./ph3Responsibilities/h3pThe position of Account Manager for the Group Captive Division will report directly to the Director of Account Management and will be responsible for the management and handling of all day to day activity with Stop Loss Accounts. In addition, the position will provide support to all customers, brokers and program sponsors of the assigned accounts./ppWhat you can expect:/pulliCulture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent/liliInternal mobility opportunities/liliVisibility to senior leaders and partnership with cross functional teams/liliOpportunity to impact change/liliBenefits
competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education/li/ulpWell count on you to:/pulliManage all aspects of stop loss account activity post sale (new business and renewal) for an account including collection of outstanding requirements for policy issuance/liliSchedule and conduct onboarding calls, when necessary to ensure a positive initial customer experience/liliEstablish account files through onboarding process, including contact information, EOR and claim reimbursement method, updating the Group Captive Division database, initiating reporting with TPAs, setting up commissions and assignment of account manager in the David Young System/liliPrimary service contact for assigned stop loss book of business including claims payment inquiries, premium remittance and collection, establishing/reviewing commissions/sub-producer fees and collection of outstanding requirements to ensure timely policy issuance. Identify and resolve any issues that come up in these areas./liliReview overdue premium reporting monthly, pursue any overdue premiums and work with Premium Collection team to ensure that all shortfalls or overpayments are resolved satisfactorily. When necessary, prepare reconciliations to resolve discrepancies in premium payments./liliUpon request, prepare Schedule A
Form 5500 requests for information./liliReview commission payment summaries monthly for accuracy and take any remediation on a timely basis to ensure that incorrect payments are minimized./liliManage communication with the broker, TPA and policyholder as needed to ensure appropriate administration of the policy./liliManage on time and accurate deliverables from proposal acceptance through policy issuance, including review and quality assurance with materials released./liliReview and distribution of implementation materials to brokers for transmittal to policyholder./liliDevelop relationships with appropriate day to day key contacts at broker, TPA, vendors and policyholder./liliProvide home office support to business development and regional sales teams, when necessary to ensure that customer needs are met./liliEffectively team with all functional areas within the company including but not limited to Business Development/Sales, Underwriting, Claims, and Policy Issuance teams./liliManage all incoming voice mail and e-mail within acceptable service delivery timeframes./liliSpecial projects as assigned./li/ulh3Qualifications/h3ulliCollege degree or equivalent work experience./lili3-5 years group insurance or reinsurance experience required/liliPrevious Account Manager experience highly desired/liliIn-depth knowledge of Employer Stop Loss business preferred/liliCustomer focused, pro-active mindset; excellent organizational, interpersonal and project management skills/liliDay-to-day client management experience/liliStrong consulting and interpersonal skills, with an ability to interact with brokers, clients, and service vendors/liliExcellent verbal and written communications skills, with a strong ability to learn and understand ways to organize high activity/liliDemonstrate good judgment, ability to prioritize, and sense of urgency with the ability to work autonomously/liliDemonstrate a teamwork mindset and commitment to account results/liliExperienced knowledge with Outlook, Word, Excel and PowerPoint; presentation skills highly preferred/liliCollege degree preferred or equivalent industry experience/liliAbility to travel 10- 15%./liliAbility to establish and maintain positive working relationships with management and staff to further the companys mission/liliMust exhibit professional behavior at all times while representing or being identified as an employee of Berkley Accident and Health/li/ulh3Additional Company Details/h3pWe do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $70-80k Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment./ph3Sponsorship Details/h3pSponsorship not Offered for this Role/p/div