Account Relationship Management Specialist II

divh2Account Relationship Management Specialist II/h2pWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right./ppThe Account Relationship Management Specialist II role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits./ppAs an Account Relationship Management Specialist II, you will expand your client portfolio, actively identifying and developing new business opportunities. Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth./ppKey tasks include:/pulliIdentify and develop new business opportunities within assigned market./liliEngage with clients to understand their needs and align them with the organizations offerings./liliPrepare and deliver effective sales presentations and product demonstrations./liliNegotiate product/service terms with moderate authority./liliMaintain comprehensive records of customer interactions and sales metrics./liliFollow up on leads and convert them into sales. Manage customer accounts and ensure their satisfaction./liliCollaborate with internal teams to address customer requirements and issues./liliAssist in the preparation of sales forecasts and performance reports./liliParticipate in developing strategies to achieve sales targets./li/ulpYoure a great fit if you meet these requirements:/pulliBachelors Degree/liliStrong verbal and written communication skills./liliUnderstanding of principles and practices for effective customer service./liliFamiliarity with the organizations products or services./liliAbility to engage in moderate negotiation and sales tactics./liliProficient use of Customer Relationship Management tools./liliCapability to resolve moderately complex customer issues./liliStrong organizational and time-management skills./liliBasic analytics for tracking performance and metrics./li/ulpWe are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference/ppWolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental,

Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html/ppWolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance./ppTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure were getting to know younot a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process./ppCompensation: 67,300.00 - 115,300.00 USD. This role is eligible for Commission./p/div