Customer Support Representative CSR

divh2Customer Service Representative/h2pCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills./ppBenefits/Perks:/pulliMedical insurance/liliDental insurance/liliVision insurance/lili401K retirement with company match/liliVacation, paid time off/liliCompany-paid training/liliEmployee discounts for Culligan in-home products/liliEligibility for annual recognition and training meetings/events/li/ulpResponsibilities:/pulliExtensive problem-solving, order processing, and helping to manage customer accounts/liliProvide proactive sales support by developing close relationships with customers/liliSchedule service and delivery orders/liliCollection calls on past due accounts/liliCoordinate schedules and works with the service/operations team/liliContact customers for purposes of scheduling additional services or offering maintenance plans/liliRefer unresolved customer grievances to designated departments for further investigation/liliDriving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning/li/ulpQualifications:/pulliHigh school diploma or GED/liliMinimum of three years of customer service experience is required/liliStrong time management and project management skills/liliProficient in Microsoft Office (word, excel, outlook)/liliExcellent communication skills, both written and verbal/li/ulpAbout Culligan:/ppAs the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems./p/div