Golden Gate Financial District | Personal Banker
Wells Fargo, San Francisco, California, United States, 94102
divh2Associate Personal Banker (SAFE)/h2pWells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small
Business Banking division./ppIn this role you will:/pulliParticipate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially/liliAssist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications/liliReceive direction from managers and exercise judgement within defined policies and procedures/liliDevelop understanding of bank products and services to connect to customers needs/liliInteract with customers to demonstrate care and build relationships/liliProvide appropriate options for bank products and services to customer/liliRefer customers financial needs to other bankers and partners as needed/liliThis SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below/li/ulpRequired Qualifications:/pulli6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education/li/ulpDesired Qualifications:/pulliCustomer service focus with experience handling complex transactions across multiple systems/liliExperience proactively engaging with customers through outreach via phone or email/liliAbility to educate and connect customer to technology and share the value of mobile banking options/liliAbility to help customers succeed financially by offering introductions to additional team members as appropriate/liliExperience working with others on a team to meet customer needs/liliExperience fostering and developing strong customer relationships/liliAbility to build strong relationships with internal partners/liliAbility to follow policies, procedures, and regulations/liliAbility to identify potential fraud/risky accounts and take appropriate action to prevent loss/liliAbility to interact with integrity and professionalism with customers and team members/liliRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting/liliRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting/liliProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues/liliSupport customers and employees in resolving or escalating concerns or complaints/li/ulpJob Expectations:/pulliAbility to work a schedule that may include most Saturdays/liliMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed/liliThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary/liliThis position is not eligible for Visa sponsorship/li/ulpPosting Location(s):/pulli333 MARKET STREET, SAN FRANCISCO, CALIFORNIA, 94105/lili1160 GRANT AVENUE, SAN FRANCISCO, CALIFORNIA, 94133/lili1900 UNION STREET, SAN FRANCISCO, CALIFORNIA, 94123/lili292 BATTERY STREET, SAN FRANCISCO, CALIFORNIA, 94111/lili2100 FILLMORE STREET, SAN FRANCISCO, CALIFORNIA, 945115/lili2100 CHESTNUT STREET, SAN FRANCISCO, CALIFORNIA, 94123/lili601 MARKET STREET, SAN FRANCISCO, CALIFORNIA, 94105/lili286 KING STREET, SAN FRANCISCO, CALIFORNIA, 94117/lili1015 STOCKTON STREET, SAN FRANCISCO, CALIFORNIA, 94108/lili464 CALIFORNIA STREET, SAN FRANCISCO, CALIFORNIA, 94104/lili2 GRANT AVENUE, SAN FRANCISCO, CALIFORNIA, 94108/lili1560 VAN NESS AVENUE, SAN FRANCISCO, CALIFORNIA, 94109/li/ulpBenefits:/ppWells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees./pulli401(k) Plan/liliPaid Time Off/liliParental Leave/liliCritical Caregiving Leave/liliDiscounts and Savings/liliHealth Benefits/liliCommuter Benefits/liliTuition Reimbursement/liliScholarships for dependent children/liliAdoption Reimbursement/li/ulp*Positions may not be available at all branch locations outlined in the posting./pp*Position requires full-time training for 6 weeks. Training schedule is as follows: Monday - Friday - 8:30am - 5:30pm./ppPay Range:/ppReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates./pp$23.00 - $31.00/p/div
Business Banking division./ppIn this role you will:/pulliParticipate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially/liliAssist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications/liliReceive direction from managers and exercise judgement within defined policies and procedures/liliDevelop understanding of bank products and services to connect to customers needs/liliInteract with customers to demonstrate care and build relationships/liliProvide appropriate options for bank products and services to customer/liliRefer customers financial needs to other bankers and partners as needed/liliThis SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below/li/ulpRequired Qualifications:/pulli6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education/li/ulpDesired Qualifications:/pulliCustomer service focus with experience handling complex transactions across multiple systems/liliExperience proactively engaging with customers through outreach via phone or email/liliAbility to educate and connect customer to technology and share the value of mobile banking options/liliAbility to help customers succeed financially by offering introductions to additional team members as appropriate/liliExperience working with others on a team to meet customer needs/liliExperience fostering and developing strong customer relationships/liliAbility to build strong relationships with internal partners/liliAbility to follow policies, procedures, and regulations/liliAbility to identify potential fraud/risky accounts and take appropriate action to prevent loss/liliAbility to interact with integrity and professionalism with customers and team members/liliRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting/liliRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting/liliProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues/liliSupport customers and employees in resolving or escalating concerns or complaints/li/ulpJob Expectations:/pulliAbility to work a schedule that may include most Saturdays/liliMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed/liliThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary/liliThis position is not eligible for Visa sponsorship/li/ulpPosting Location(s):/pulli333 MARKET STREET, SAN FRANCISCO, CALIFORNIA, 94105/lili1160 GRANT AVENUE, SAN FRANCISCO, CALIFORNIA, 94133/lili1900 UNION STREET, SAN FRANCISCO, CALIFORNIA, 94123/lili292 BATTERY STREET, SAN FRANCISCO, CALIFORNIA, 94111/lili2100 FILLMORE STREET, SAN FRANCISCO, CALIFORNIA, 945115/lili2100 CHESTNUT STREET, SAN FRANCISCO, CALIFORNIA, 94123/lili601 MARKET STREET, SAN FRANCISCO, CALIFORNIA, 94105/lili286 KING STREET, SAN FRANCISCO, CALIFORNIA, 94117/lili1015 STOCKTON STREET, SAN FRANCISCO, CALIFORNIA, 94108/lili464 CALIFORNIA STREET, SAN FRANCISCO, CALIFORNIA, 94104/lili2 GRANT AVENUE, SAN FRANCISCO, CALIFORNIA, 94108/lili1560 VAN NESS AVENUE, SAN FRANCISCO, CALIFORNIA, 94109/li/ulpBenefits:/ppWells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees./pulli401(k) Plan/liliPaid Time Off/liliParental Leave/liliCritical Caregiving Leave/liliDiscounts and Savings/liliHealth Benefits/liliCommuter Benefits/liliTuition Reimbursement/liliScholarships for dependent children/liliAdoption Reimbursement/li/ulp*Positions may not be available at all branch locations outlined in the posting./pp*Position requires full-time training for 6 weeks. Training schedule is as follows: Monday - Friday - 8:30am - 5:30pm./ppPay Range:/ppReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates./pp$23.00 - $31.00/p/div