Commercial Sales Support (CFC 613, Lenexa, KS)

divh2Commercial Sales Support Associate/h2pAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates several Ace brands, is one of the largest hardware retailers in the United States. ARH is looking for individuals who strive for personal and professional growth and who want to work with a company dedicated to serving customers and communities./ppCore Values of Ace Retail Holdings include: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork./ppThe Commercial Sales Support Associate will be responsible for maintaining customer relationships through responsiveness, communication, collaboration, and local market teamwork with fulfillment and procurement. This is a fast-paced active environment that will require focus and flexibility to achieve the ultimate goal of giving time back to field sales reps by supporting all sales functions for the assigned BDMs and market(s)./ppEssential Duties and Responsibilities:/pulliReceive calls and take orders from customers./liliSubmit and fulfill customer orders on the website./liliServe as a first line web site support for the assigned customer base./liliConnect with fulfillment and delivery to make certain we are meeting assigned customer needs./liliConsistently work to help customers place their own orders on the website as they are able./liliConsult with customers to establish their whole/complete needs./liliBe a resource for customers who have questions about product availability, delivery timing, product use, substitutions./liliKeep the sales and fulfillment teams informed of all customer needs, but in particular special needs or circumstances to properly service the customer./liliWork with and manage Ops Technology/Yardi and other eProcurement platforms (property management software) orders with field sales representatives./liliAdditional duties and responsibilities as needed and assigned./li/ulpOther Essential Requirements:/pulliAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others./liliClear understanding of sales operations, commercial/B2B sales and business fundamentals./liliRefined interpersonal skills to engage with others, solid negotiating, and conflict resolution abilities./liliAbility to foster teamwork and collaboration./liliAbility to motivate others both internally and externally to perform enthusiastically./liliMust have excellent attention to detail and follow up./liliExcellent PC skills including knowledge of Excel, Word, PowerPoint

Outlook./liliAbility to work independently and during flexible hours./liliStanding, walking, lifting (up to 50 lbs.), and climbing./li/ulpCompensation Details:/pp$17-18 per hour/ppEqual Opportunity Employer/ppWestlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws./p/div