Key Account Coordinator (Omaha, NE)

divh2Key Accounts Coordinator/h2pAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities./ppJob Title: Key Accounts Coordinator/ppAbout Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork/ppGeneral Summary The Key Accounts Coordinator will be responsible for maintaining our customer relationships through responsiveness, communication, collaboration and local market teamwork with fulfillment and procurement. This is a fast-paced active environment which will require focus and flexibility to achieve our ultimate goal of supporting all sales functions for the assigned market(s)./ppEssential Duties and Responsibilities/pulliReceive calls and take orders from customers./liliSubmit and fulfill customer orders on the website./liliServe as a first line web site support for the assigned customer base./liliConnect with fulfillment and delivery to make certain we are meeting assigned customer needs./liliConsistently work to help customers place their own orders on the website as they are able./liliConsult with customers to establish their whole/complete needs./liliBe a resource for customers who have questions about product availability, delivery timing, product use, substitutions./liliKeep the sales and fulfillment teams informed of all customer needs, but in particular special needs or circumstances to properly service the customer./liliWork with and manage Ops Technology/Yardi (property management software) orders with field sales representatives./liliAdditional duties and responsibilities as needed and assigned./li/ulpOther Essential Requirements/pulliAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others:/liliWINNING

In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful./liliEXCELLENCE

Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best./liliLOVE

Love the people, love the work and love the results./liliINTEGRITY

For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics./liliGRATITUDE

We recognize that we are blessed to be in the business of serving others./liliHUMILITY

We strive for greatness with a humble, modest and respectful attitude./liliTEAMWORK

We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing thatTogether, we are Ace./li/ulpMinimum Skills, Requirements and Qualifications/pulliClear understanding of sales operations, commercial/B2B sales and business fundamentals./liliRefined interpersonal skills to engage with others, solid negotiating, and conflict resolutions abilities./liliAble to foster teamwork and collaboration./liliAble to motivate others both internally and externally to perform enthusiastically./liliMust have excellent attention to detail and follow up./liliExcellent PC skills including knowledge of Excel, Word, PowerPoint

Outlook./liliAbility to work independently and during flexible hours./liliStanding, walking, lifting (up to 50 lbs.) and climbing./li/ulpCompensation Details/pp$16.00- $18.00 per hour/ppEqual Opportunity Employer/ppWestlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws./p/div