divh2Sales Support Specialist/h2pThe Showroom Client Support Specialist at Waterworks manages the full lifecycle of client orders. In this role, you will work closely with our showroom sales team and our clients to manage multiple interior design project orders from pre order through shipping; ensuring clients receive product when they need it and providing the luxury service experience expected from our brand. You will also help with other showroom operational responsibilities that could include receiving/sending shipments, inventory transfers, processing refunds. Combine your passion for design, luxury products and the sales environment with a customer-centric approach to conducting day to day business in a fast-paced, showroom environment!/ppThis position is scheduled to be on-site in the Greenwich showroom Tuesday-Saturday./ph3Responsibilities/h3ulliOwn order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers./liliManage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction./liliManage and track all order reporting data./liliSupport the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments./liliPartner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to clients satisfaction./liliOther duties and responsibilities as assigned./li/ulh3Requirements/h3ulli2+ years administrative or project management experience./liliArt/Interior design or luxury retail/service experience preferred./liliStrong organizational skills./liliExcellent verbal and written communication./liliProficient in Microsoft Office./li/ulp$26.50 - $28 an hour plus generous incentive bonus./ppWaterworks is committed to promoting pay equity. Rate of pay is determined based on each individuals experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above./ppWaterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance./ppWaterworks may require physical requirements within its Showroom locations as follows:/pulliAbility to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques./liliAbility to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing./liliLicensed to drive preferred. Ability to travel locally or out of state./li/ul/div