divh2Woodruff Arts Center Employees/h2pWoodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nations third largest arts center. Comprised of three Art PartnersAlliance Theatre, Atlanta Symphony Orchestra and High Museum of Arttheres a role for everyone at The Woodruff./ppReports to: Senior Director, Sales and Audience Development/ppFLSA: United States of America (Exempt)/ppEmployment Status: Regular/Full Time/ppThe Audience Development Supervisor will be responsible for providing excellent service to guests visiting the Atlanta Symphony Orchestras./ph3Job Responsibilities/h3ulliIncreasing ticket sales revenue for Delta Classical concerts, Family Series concerts, Goizueta Stage for Youth and Family concerts, and ASO memberships./liliIncrease group and corporate sales engagement and ticket sales./liliMaintain an excellent level of customer service for group and corporate sales patrons./liliProvide new marketing strategies to help achieve departmental goals./liliManage the full sales cycle for group and corporate contacts including but not limited to initial contact lead generation, ticket reservations, face to face meetings as needed./liliMaintain the highest level of customer service for clients and sales prospects to nurture and ensure repeat attendance./liliAssist in booking special events, corporate receptions and room rentals./liliCommunicate programmatic information and provide superior customer service to groups of 10 or more to increase single ticket sales across all series./liliMaintain relationships with existing group customers via outbound phone calls, personal visits, presentations, direct mail and email./liliSolicit net new community groups, companies, and associations for group sales lead generation./liliAssist with exponential growth of existing group memberships./liliServe as ASO representative at concert events in rotation with other Sales/Marketing staff./li/ulh3Critical Elements:/h3ulliCultivate Relationships with existing Corporate, Group sales, and Membership patrons./liliOutside Sales Calls scheduled and Cold Calls at a minimum of 2 days per week./liliIdentify sales prospects and prepare presentations and proposals for Sales Calls./liliRepresent the ASO at selected conferences, trade shows and networking events./liliCreate and distribute email offers for Corporate Partners and Sponsors./liliWork with Sr. Director to build annual sales plan to achieve sales goals, including target audiences, detailed marketing and sales strategies and tactics./liliAssist with marketing initiatives including direct mailings, email, text message campaigns, event planning, and inside/outside sales call execution./liliProcess incoming Group Sales and Corporate Sales communications and requests./liliOther duties as assigned./li/ulh3Qualifications:/h3ulliBachelors Degree required./liliStrong Sales-oriented skills and attitude including the ability to make cold calls and close sales./liliExcellent presentation, organization and planning skills./liliAbility to think creatively and solve problems./liliSelfstarter who takes direction well./liliOutstanding communication skills./liliExcellent computer skills include MS Word, Excel and PowerPoint./liliExperience with ticketing systems or Ticketmaster a plus./liliEvent Planning experience a plus./liliExcellent interpersonal skills./liliDemonstrated organizational ability./liliEvidence of personal investment in ongoing professional development./liliFirsthand knowledge of Atlantas philanthropic, business, and arts communities./liliKnowledge of and passion for live music performance and music/arts education./li/ul/div