Advanced Inside Sales Representative (Core Account Manager for Academic Medical
Wolters Kluwer, Madison, Wisconsin, United States, 53703
divh2Advanced Inside Sales Representative (Core Account Manager For Academic
Medical Sales)/h2pHybrid U.S. locations
8 days a month in the office (see locations on the posting)/ppAs an Advanced Inside Sales Representative (Core Account Manager for Academic
Medical Sales), you will manage a book of existing business comprised of accounts $50k and smaller. You will be expected to uncover upsell opportunities, through qualifying customer needs and intent. You bring extensive knowledge and expertise in managing complex sales activities. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes./ppYou will be selling evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions./ppWe will have two openings. One is for the Central and Southeast, and the other is for the Western U.S./ph3Responsibilities/h3ulliIdentify and develop new business opportunities for our core offerings./liliHandle complex outbound sales./liliProcess and manage high-impact customer orders./liliMaintain and update detailed and accurate customer records including meeting and e-mail activity./liliFollow up on leads and convert them into sales./liliRecord, analyze, and report on detailed sales activities and trends./liliDevelop and present comprehensive sales quotes and proposals./liliManage customer accounts and ensure their satisfaction./liliCollaborate with multiple departments to close deals./liliImplement strategic sales initiatives./li/ulh3Qualifications/h3pEducation: bachelors degree or equivalent experience./ppExperience:/pulli2+ years experience customer engagement experience./liliAbility to drive growth in assigned accounts./liliStrong value-based, consultative selling strategy./liliStrong prospecting and closing skills./li/ulh3Other Desired Skills/h3ulliCommunication: Strong verbal and written communication skills./liliCustomer Service/Account Management: Understanding of principles and practices for effective customer service and large account management./liliSales Strategy:/liliCRM Software: Proficient use of Customer Relationship Management tools./liliProblem-Solving: Capability to understand and resolve complex customer issues./liliOrganization: Strong organizational and time-management skills./liliAnalytical Skills: Basic analytics for tracking performance and metrics./liliProactive: Tenacious self-starter who can prospect and close sales./li/ulpTravel: 20% for customer meetings/pp#LI-Hybrid/ph2Our Interview Practices/h2pTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure were getting to know younot a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process./ppApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process./ppCompensation: 46,500.00 - 79,350.00 USD. This role is eligible for Commission./ppCompensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process./ph2Additional Information/h2pWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental,
Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request./p/div
Medical Sales)/h2pHybrid U.S. locations
8 days a month in the office (see locations on the posting)/ppAs an Advanced Inside Sales Representative (Core Account Manager for Academic
Medical Sales), you will manage a book of existing business comprised of accounts $50k and smaller. You will be expected to uncover upsell opportunities, through qualifying customer needs and intent. You bring extensive knowledge and expertise in managing complex sales activities. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes./ppYou will be selling evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions./ppWe will have two openings. One is for the Central and Southeast, and the other is for the Western U.S./ph3Responsibilities/h3ulliIdentify and develop new business opportunities for our core offerings./liliHandle complex outbound sales./liliProcess and manage high-impact customer orders./liliMaintain and update detailed and accurate customer records including meeting and e-mail activity./liliFollow up on leads and convert them into sales./liliRecord, analyze, and report on detailed sales activities and trends./liliDevelop and present comprehensive sales quotes and proposals./liliManage customer accounts and ensure their satisfaction./liliCollaborate with multiple departments to close deals./liliImplement strategic sales initiatives./li/ulh3Qualifications/h3pEducation: bachelors degree or equivalent experience./ppExperience:/pulli2+ years experience customer engagement experience./liliAbility to drive growth in assigned accounts./liliStrong value-based, consultative selling strategy./liliStrong prospecting and closing skills./li/ulh3Other Desired Skills/h3ulliCommunication: Strong verbal and written communication skills./liliCustomer Service/Account Management: Understanding of principles and practices for effective customer service and large account management./liliSales Strategy:/liliCRM Software: Proficient use of Customer Relationship Management tools./liliProblem-Solving: Capability to understand and resolve complex customer issues./liliOrganization: Strong organizational and time-management skills./liliAnalytical Skills: Basic analytics for tracking performance and metrics./liliProactive: Tenacious self-starter who can prospect and close sales./li/ulpTravel: 20% for customer meetings/pp#LI-Hybrid/ph2Our Interview Practices/h2pTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure were getting to know younot a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process./ppApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process./ppCompensation: 46,500.00 - 79,350.00 USD. This role is eligible for Commission./ppCompensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process./ph2Additional Information/h2pWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental,
Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request./p/div