Strategic ITSM & ServiceNow Director

A large university in New York is seeking a Director of ITSM & ServiceNow to lead strategic ITSM initiatives across its campuses. This leadership role requires extensive IT experience and a strong background in service management platforms like ServiceNow. Responsibilities include overseeing ITSM transformation and governance, partnering with campus leaders, and ensuring effective IT service delivery. The ideal candidate will have over 10 years of IT leadership experience, including direct expertise in ITIL and ServiceNow, along with excellent communication and collaboration skills. #J-18808-Ljbffr