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Enterprise Account Manager

Abbott Laboratories, Dallas, Texas, United States, 75215

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Overview Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.

The position of

Enterprise Account Manager

is within our

Cardiometabolic and Informatics Business Unit (CM&IBU) . The Enterprise Account Manager will be responsible for achieving Integrated Delivery Network, Healthcare System, and Wellness sales goals for an assigned regional territory within the Cardiometabolic sales organization.

This position reports to the Director, IDN & Wellness. In this key role, the SBE will be responsible for developing and owning relationships with key stakeholders in IDN/health system, wellness market, and other large, complex strategic accounts within the assigned territory, implementing business strategies, protecting base business, and identifying new revenue opportunities to achieve stated sales and profitability goals with assistance from the greater Cardiometabolic commercial team.

Responsibilities

Own and achieve Cardiometabolic Abbott Rapid Diagnostics sales goals, Afinion and LDX sales goals, and assigned MBOs.

Identify key influencers and decision-makers within target accounts and establish executive/corporate-level relationships to drive system standardization. Accounts may include:

IDN/health systems (large, enterprise-wide sales)

Corporate and hospital wellness groups (national wellness screeners, pharmacies, corporate onsite and mobile clinic providers with wellness programs)

Large Physician office and urgent Care groups (10+ offices)

Investigate and understand target account and their business environment including goals, objectives, strategies, and competitive situation.

Identify industry trends and changing market regulations and understand the impact on accounts. Maintain a detailed understanding of customer decision-makers and influencers, build and preserve customer relationships to leverage in driving new sales and protecting base business.

Identify opportunities or act upon previously identified opportunities to prepare and deliver account-specific Abbott value proposition resulting in positive action. Understand, analyze and accurately interpret key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives.

Provide leadership and direction regarding all Abbott interactions with target accounts, act as a trusted advisor to the customer.

Lead an internal ‘selling team’ (account executives, regional directors, marketing managers, others) to accelerate the sales process and maximize growth within target accounts.

Navigate and know the distribution landscape to drive sales.

Coordinate all appropriate Abbott resources to execute strategic account plan including assigning roles, expectations, responsibilities, and timelines, engaging members of the team through ongoing communication, tactical planning, and execution.

Utilize regimented process and metrics to drive complex sales

Provide a common language for sales efforts

Identify best opportunities for success and qualify potential targets

Provide a roadmap to success optimizing time to close in target accounts

Document progress and sales cycle

Identify common sources of delay and failure

Negotiate and secure long-term, system-level contractual agreements that maximize revenue and profitability for Cardiometabolic products.

Conduct quarterly business reviews with key IDN/health system and wellness program accounts to ensure compliance to contractual commitments, seek opportunities to expand Cardiometabolic business within each account, and ensure long-term working relationships.

Identify innovative solutions to meet account needs, including working with personnel from other Abbott Rapid Diagnostic business units and other Abbott divisions to provide a portfolio of Abbott products and services and establish standard system-wide contractual terms and conditions at each major account as appropriate.

Manage account overall, including conducting detailed account planning and sales forecasting.

Demonstrate commitment to the development, implementation, and effectiveness of Abbott Quality Management System per ISO, FDA, and other regulatory agencies.

Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices; build productive internal/external working relationships.

Carries out duties in compliance with established business policies.

Education and Experience You’ll Bring Required

BA/BS in sales, marketing, or business management

7+ years of relevant work experience, of which 1-3 years should be sales experience selling to healthcare industry executive-level decision-makers

2-5 years of complex selling and negotiation experience

Travel is estimated to be 50% or more and must live within the designated region and proximity to a major airport

Preferred

Additional training in laboratory product sales and the diagnostics industry

Established relationships and experience within major IDNs/health systems

Sales experience within point-of-care (POC) diagnostic or related field

Capital selling and distribution experience

Ability to form and develop long-term strategic interpersonal, professional senior-level relationships

Competencies

Strong persuasion/personal influence and networking skills

Ability to influence and manage without direct authority

Demonstrated initiative, critical thinking, and problem-solving skills

Executive-level business and financial acumen with strong negotiation skills

What We Offer At Abbott, you can have a good job that can grow into a great career. We offer:

Training and career development , with onboarding programs for new employees and tuition assistance

Financial security

through competitive compensation, incentives, and retirement plans

Health care and well-being programs

including medical, dental, vision, wellness, and occupational health programs

Paid time off

401(k)

retirement savings with a generous company match

The stability of a company

with a record of strong financial performance and a history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Equal Opportunity Employer, committed to employee diversity.

Connect with us at the company website, on social media channels.

The base pay for this position is $113,300.00 – $226,700.00. In specific locations, the pay range may vary from the range posted.

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