This role provides support from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications.
Responsibilities
Provide support for the client from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications Understand and address business requirements on a global Supply Planning, MSL (Market Supply Logistic) client Domains Resolve service requests from users as per SLA based on criticality Test enhancements, bug fixes, and system solutions Develop job aids and procedures Continuous coaching and development of users Manage change management for end users in terms of training in ECC & SAP APO Learn, deploy, and/or support new tools or solutions as needed for business Willingness to support time critical processes like monthly cycles to ensure full end user support as needed including weekends Qualifications
BA/BS degree required 5 - 8 years’ experience in IT 4+ year experience on APO/SNP, working with complex networks SAP/ECC-proven interaction with MM and SD modules CIF configuration and monitoring expertise Knowledge of supply chain concepts as applicable in the supply chain Process flow knowledge as related to supply chain and planning functions Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently Strong analytical skills and attention to detail. Ex: ability to write functional specifications based on business case Ability to work in a team environment, interface with multiple teams (or individuals) and manage change, make decisions Well-developed communication and interpersonal skills to build strong work relationships with all levels of a geographically dispersed team and end user organization Department: Preferred Vendors This is a contract position
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Provide support for the client from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications Understand and address business requirements on a global Supply Planning, MSL (Market Supply Logistic) client Domains Resolve service requests from users as per SLA based on criticality Test enhancements, bug fixes, and system solutions Develop job aids and procedures Continuous coaching and development of users Manage change management for end users in terms of training in ECC & SAP APO Learn, deploy, and/or support new tools or solutions as needed for business Willingness to support time critical processes like monthly cycles to ensure full end user support as needed including weekends Qualifications
BA/BS degree required 5 - 8 years’ experience in IT 4+ year experience on APO/SNP, working with complex networks SAP/ECC-proven interaction with MM and SD modules CIF configuration and monitoring expertise Knowledge of supply chain concepts as applicable in the supply chain Process flow knowledge as related to supply chain and planning functions Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently Strong analytical skills and attention to detail. Ex: ability to write functional specifications based on business case Ability to work in a team environment, interface with multiple teams (or individuals) and manage change, make decisions Well-developed communication and interpersonal skills to build strong work relationships with all levels of a geographically dispersed team and end user organization Department: Preferred Vendors This is a contract position
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