Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/
As Strategic Accounts Director, you will be responsible for driving national account growth and strengthening relationships with Fortune 500 clients, global brokerage firms, and key industry partners. You will focus on strategic business development, cross-regional collaboration, and high-level client engagement to position Ware Malcomb as a trusted advisor within the commercial real estate and design industry.
Your Role
Demonstrate commitment to learning, understanding, and implementing all organizational business philosophies and practices
Develop and execute strategies to expand national accounts and enterprise‑level client relationships
Build and maintain relationships with key decision‑makers within major brokerage organizations and large corporate end‑user clients
Identify and pursue high‑value opportunities through proactive outreach and strategic partnerships
Represent the organization at industry conferences through presentations, panel participation, and speaking engagements
Attend industry events and networking functions to enhance visibility and strengthen market presence
Partner with regional leadership and subject‑matter experts to align business development pursuits with organizational growth goals
Lead development of strategic tools, including CRM dashboards, performance trackers, and standardized reporting systems
Plan, coordinate, and execute client engagement events and networking opportunities
Drive measurable growth in RFP volume, awarded projects, strategic account revenue, and client expansion
Maintain accurate CRM tracking and prepare monthly business development reports for leadership
Review project revenue projections to support forecasting, planning, and quarterly review cycles
Prepare monthly business reports and participate in recurring revenue, strategy, and forecasting meetings
Proactively pursue new business opportunities and support organizational growth initiatives
Assist in creating the annual business strategy documents and understand revenue, diversification, and geographic expansion goals
Support achievement of targeted pursuit hit rates
Attend key business development, industry, and professional association events across assigned markets
Schedule and lead networking meetings, coffees, and relationship‑building activities
Collaborate with senior leadership on strategic business development connection planning
Coordinate efforts and maintain communication with national account team members across regions
Qualifications
Preferred minimum of 10 years of experience in interior architecture, including at least two years at the Project Manager or Senior Manager level
Experience within the broader commercial real estate industry is also considered valuable
Strong business development skills with demonstrated success in managing, tracking, and following up on growth opportunities
Leadership experience preferred, with the ability to guide teams and foster a collaborative environment
Excellent verbal and written communication skills, including confident public speaking and the ability to influence senior leaders and stakeholders
Experience in strategic planning, client engagement, and cross-functional collaboration
Proficiency with business technology tools, including HubSpot or other CRM systems, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Bluebeam, and Microsoft Excel
Strong organizational abilities, attention to detail, and comfort navigating multiple projects simultaneously
This is a full-time, long-term position.
Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, planning, interior design, civil engineering, branding, building measurement, structural engineering and MEP services to clients throughout the world.
With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, and public/institutional projects.
For six consecutive years, Ware Malcomb has been ranked as the #1 Industrial Sector Architecture Firm by Building Design + Construction Magazine. The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record's Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine's Top 100 Giants. For more information, visit www.waremalcomb.com.
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As Strategic Accounts Director, you will be responsible for driving national account growth and strengthening relationships with Fortune 500 clients, global brokerage firms, and key industry partners. You will focus on strategic business development, cross-regional collaboration, and high-level client engagement to position Ware Malcomb as a trusted advisor within the commercial real estate and design industry.
Your Role
Demonstrate commitment to learning, understanding, and implementing all organizational business philosophies and practices
Develop and execute strategies to expand national accounts and enterprise‑level client relationships
Build and maintain relationships with key decision‑makers within major brokerage organizations and large corporate end‑user clients
Identify and pursue high‑value opportunities through proactive outreach and strategic partnerships
Represent the organization at industry conferences through presentations, panel participation, and speaking engagements
Attend industry events and networking functions to enhance visibility and strengthen market presence
Partner with regional leadership and subject‑matter experts to align business development pursuits with organizational growth goals
Lead development of strategic tools, including CRM dashboards, performance trackers, and standardized reporting systems
Plan, coordinate, and execute client engagement events and networking opportunities
Drive measurable growth in RFP volume, awarded projects, strategic account revenue, and client expansion
Maintain accurate CRM tracking and prepare monthly business development reports for leadership
Review project revenue projections to support forecasting, planning, and quarterly review cycles
Prepare monthly business reports and participate in recurring revenue, strategy, and forecasting meetings
Proactively pursue new business opportunities and support organizational growth initiatives
Assist in creating the annual business strategy documents and understand revenue, diversification, and geographic expansion goals
Support achievement of targeted pursuit hit rates
Attend key business development, industry, and professional association events across assigned markets
Schedule and lead networking meetings, coffees, and relationship‑building activities
Collaborate with senior leadership on strategic business development connection planning
Coordinate efforts and maintain communication with national account team members across regions
Qualifications
Preferred minimum of 10 years of experience in interior architecture, including at least two years at the Project Manager or Senior Manager level
Experience within the broader commercial real estate industry is also considered valuable
Strong business development skills with demonstrated success in managing, tracking, and following up on growth opportunities
Leadership experience preferred, with the ability to guide teams and foster a collaborative environment
Excellent verbal and written communication skills, including confident public speaking and the ability to influence senior leaders and stakeholders
Experience in strategic planning, client engagement, and cross-functional collaboration
Proficiency with business technology tools, including HubSpot or other CRM systems, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Bluebeam, and Microsoft Excel
Strong organizational abilities, attention to detail, and comfort navigating multiple projects simultaneously
This is a full-time, long-term position.
Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, planning, interior design, civil engineering, branding, building measurement, structural engineering and MEP services to clients throughout the world.
With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, and public/institutional projects.
For six consecutive years, Ware Malcomb has been ranked as the #1 Industrial Sector Architecture Firm by Building Design + Construction Magazine. The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record's Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine's Top 100 Giants. For more information, visit www.waremalcomb.com.
#J-18808-Ljbffr