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Civia Health

Senior Director, Human Strategy Business Partner (Clinical Trial Site Network)

Civia Health, Poland, New York, United States

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Department:

Human Strategy Reports To:

Chief Human Strategy Officer Location:

Remote Travel:

Up to 30% (site visits across the network)

OUR PURPOSE

AtCiviaHealth, we’re building a patient-centric clinical trial site network designed to transform lives and advance science — with empathy, integrity, and trust at the center of everything we do. We believe access to clinical research is access to care, and we exist to make that care human.

Role Summary

The Senior/Director of Human Strategy serves as a hands-on leader responsible for scaling, and operationalizing all core HR functions across a growing clinical trial site network. This role partners closely with site leadership, site leads, and functional heads to ensure the organization attracts, develops, and retains talent while operating with the highest standards of compliance, patient-centricity, and cultural integrity.

This leader balances strategy and execution, building scalable people systems while remaining deeply connected to the realities of multi-site clinical operations.

Key Responsibilities

Human Strategy & Leadership Partnership

Serve as a trusted advisor to site leadership teams

Translate business strategy, growth plans, and regulatory requirements into scalable people strategies

Lead HR decision-making with a balance of empathy, integrity, and operational rigor

Act as a visible leader across sites, reinforcing culture, values, and accountability

Employee Lifecycle & HR Operations (Multi-Site)

Own the full employee lifecycle across the site network: workforce planning, hiring, onboarding, development, performance, and exits

Ensure consistent HR practices across all sites while allowing for local regulatory nuances

Oversee personnel files, documentation, and data integrity

Build repeatable, audit-ready HR processes suitable for a regulated clinical environment

Employee Relations & Performance Management

Lead and oversee employee relations matters, investigations, and corrective actions

Coach leaders on performance management, difficult conversations, and people decisions

Manage performance management frameworks aligned with clinical quality, patient experience, and business outcomes

Ensure fair, consistent, and legally compliant application of policies across sites

Compliance, Risk & Regulatory Alignment

Ensure compliance with federal, state, and local employment laws across all operating geographies

Partner with Legal, Compliance, and Clinical Operations to align HR practices with GCP, FDA expectations, and site audits

Lead HR readiness for inspections, audits, and due diligence activities

Maintain and evolve HR policies, and training programs

Talent Acquisition & Workforce Planning

Partner with Talent Acquisition to support hiring for critical site roles (PI support, CRCs, RNs, Site Directors, corporate roles)

Ensure hiring practices meet both speed-to-hire and quality/compliance standards

Support workforce planning tied to site launches, trial starts, and enrollment ramp-up

Build strong onboarding experiences that reinforce patient-first and quality-first expectations

Culture, Engagement & Leadership Development

Champion a patient-first, human-centered culture across all sites and corporate teams

Works with Human Strategy team to deploy engagement surveys, feedback mechanisms, and action planning

Helps support leadership development, manager training, and succession planning

Embed company values into performance reviews, recognition, and daily operations

Qualifications Required

Bachelor’s degree in Human Resources, Business, or related field

10+ years of progressive HR experience, including senior leadership responsibility

Demonstrated experience supporting multi-site, regulated environments

Strong knowledge of U.S. employment law and HR compliance

Proven ability to operate at both strategic and tactical levels

Strongly Preferred

Experience in clinical research, healthcare delivery, life sciences, or clinical trial site networks

Experience scaling HR in a high-growth or private equity / venture-backed environment

HR certification (SPHR, SHRM-SCP)

Experience partnering with Compliance, Legal, and Clinical Operations teams

Core Competencies

Executive presence and sound judgment

High integrity and discretion

Ability to lead through complexity and ambiguity

Strong coaching and influencing skills

Deep commitment to patient-centric and employee-centric practices

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