Commercial Lines Account Manager (Hybrid)
PDCM Insurance Inc., Cheshire, Connecticut, us, 06410
About Patriot Growth Insurance Services
Founded in 2019, Patriot is a growth‑focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U SX by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest‑growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like‑minded individuals who share our vision of creating an insurance agency focused onacit‐ excellence and a relentless pursuit of growth.
Position Overview We are seeking an experienced, Commercial Lines Account Manager to join our growing Commercial Lines Team! This team member's main responsibility will be to provide customers with product and service support to achieve overall customer satisfaction.
Work Arrangement This is a full‑time position with a hybrid work arrangement and can report to one of our offices located in NY or CT.
Professional Responsibilities
Provide prompt, accurate and courteous service to clients, producers, and company personnel
Responsible for rating customers using carrier websites
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base ofteis evolving products and servicesỨ
Create proposals for Sales Executive
Support sales team and new producers to understand commercial lines coverage
Manage daily account management of assigned commercial business
Support all team projects and priorities as determined by management
Assume other job responsibilities as assigned by manager
Qualifications and Requirements
3‑5 years of previous commercial insurance customer service or insurance sales experience preferred
High school diploma or equivalent required; college degree preferred
Active New York Property & Casualty insurance license
Claims experience is helpful, but not required
Excellent interpersonal and communication skills (both oral and written)
Proficient with use of Microsoft Office Suite and products
A passion for being part of a team that drives our company to industry leadership
Ability
#J-18808-Ljbffr
Position Overview We are seeking an experienced, Commercial Lines Account Manager to join our growing Commercial Lines Team! This team member's main responsibility will be to provide customers with product and service support to achieve overall customer satisfaction.
Work Arrangement This is a full‑time position with a hybrid work arrangement and can report to one of our offices located in NY or CT.
Professional Responsibilities
Provide prompt, accurate and courteous service to clients, producers, and company personnel
Responsible for rating customers using carrier websites
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base ofteis evolving products and servicesỨ
Create proposals for Sales Executive
Support sales team and new producers to understand commercial lines coverage
Manage daily account management of assigned commercial business
Support all team projects and priorities as determined by management
Assume other job responsibilities as assigned by manager
Qualifications and Requirements
3‑5 years of previous commercial insurance customer service or insurance sales experience preferred
High school diploma or equivalent required; college degree preferred
Active New York Property & Casualty insurance license
Claims experience is helpful, but not required
Excellent interpersonal and communication skills (both oral and written)
Proficient with use of Microsoft Office Suite and products
A passion for being part of a team that drives our company to industry leadership
Ability
#J-18808-Ljbffr