Overview
Account Executive
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a dynamic and strategic Account Executive to join our US sales team and help grow our presence across key markets. If you thrive on building relationships, closing complex enterprise deals, and delivering value in a fast-paced technology environment, we’d love to hear from you.
What we are looking for…
We’re seeking a commercially focused individual with a proven track record of success in SaaS or cloud sales. You’ll take ownership of the full sales cycle—identifying, qualifying, and closing new opportunities—while building strong partnerships with customers and stakeholders.
Location…
This role is remote but you will be expected to visit our Reston, Virginia office as and when required. The role will also include regular travel to client sites, trade shows, and partner events.
Key responsibilities of the role
Strategic Sales & Planning:
Achieve and exceed monthly, quarterly, and annual sales targets
Develop and execute strategic account plans across your assigned territory or sector
Identify, qualify, and progress opportunities through a structured sales process
Accurately forecast pipeline activity and maintain CRM records
Customer Engagement:
Build long-term relationships with key decision-makers, influencers, and senior stakeholders
Present compelling proposals and tailored solutions that align with client objectives
Manage expectations during presales, contract negotiation, delivery, and aftercare
Promote additional services and identify opportunities for account expansion
Bid & Proposal Management:
Lead and contribute to RFP responses, proposals, and complex deal structures
Coordinate internal stakeholders and virtual bid teams to deliver quality submissions on time
Qualify opportunities and mitigate risks early in the sales process
Product & Market Expertise:
Maintain a deep understanding of Content Guru’s storm® platform and relevant technologies
Keep informed of industry trends, regulations, and competitor offerings
Deliver solution demonstrations and articulate the business value of our platform
Collaborate with marketing and contribute thought leadership where appropriate
About you
Bachelor’s degree or equivalent professional experience
A minimum of 5 years’ experience closing complex B2B deals in the SaaS, cloud, or IT services space
Experience selling to enterprise-level clients and senior executives
Proven ability to meet and exceed revenue targets
Skilled in account planning, negotiation, and consultative selling
Experience with CRM tools and sales forecasting
Excellent communication and presentation skills
Detail-oriented with a strong commercial mindset
Experience selling into vertical markets such as healthcare, utilities, or government is desirable
Note: Due to the security-sensitive nature of our work in the US, this role is restricted to US nationals
About the Company Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
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Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a dynamic and strategic Account Executive to join our US sales team and help grow our presence across key markets. If you thrive on building relationships, closing complex enterprise deals, and delivering value in a fast-paced technology environment, we’d love to hear from you.
What we are looking for…
We’re seeking a commercially focused individual with a proven track record of success in SaaS or cloud sales. You’ll take ownership of the full sales cycle—identifying, qualifying, and closing new opportunities—while building strong partnerships with customers and stakeholders.
Location…
This role is remote but you will be expected to visit our Reston, Virginia office as and when required. The role will also include regular travel to client sites, trade shows, and partner events.
Key responsibilities of the role
Strategic Sales & Planning:
Achieve and exceed monthly, quarterly, and annual sales targets
Develop and execute strategic account plans across your assigned territory or sector
Identify, qualify, and progress opportunities through a structured sales process
Accurately forecast pipeline activity and maintain CRM records
Customer Engagement:
Build long-term relationships with key decision-makers, influencers, and senior stakeholders
Present compelling proposals and tailored solutions that align with client objectives
Manage expectations during presales, contract negotiation, delivery, and aftercare
Promote additional services and identify opportunities for account expansion
Bid & Proposal Management:
Lead and contribute to RFP responses, proposals, and complex deal structures
Coordinate internal stakeholders and virtual bid teams to deliver quality submissions on time
Qualify opportunities and mitigate risks early in the sales process
Product & Market Expertise:
Maintain a deep understanding of Content Guru’s storm® platform and relevant technologies
Keep informed of industry trends, regulations, and competitor offerings
Deliver solution demonstrations and articulate the business value of our platform
Collaborate with marketing and contribute thought leadership where appropriate
About you
Bachelor’s degree or equivalent professional experience
A minimum of 5 years’ experience closing complex B2B deals in the SaaS, cloud, or IT services space
Experience selling to enterprise-level clients and senior executives
Proven ability to meet and exceed revenue targets
Skilled in account planning, negotiation, and consultative selling
Experience with CRM tools and sales forecasting
Excellent communication and presentation skills
Detail-oriented with a strong commercial mindset
Experience selling into vertical markets such as healthcare, utilities, or government is desirable
Note: Due to the security-sensitive nature of our work in the US, this role is restricted to US nationals
About the Company Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
#J-18808-Ljbffr