Head of Enterprise Customer Success & Signature Programs

A leading customer success company is looking for a Senior Director to drive the Signature Success Plan within the Consumer Business Services sector. The role involves managing Customer Success Managers while addressing customer concerns, leading strategy for renewals, and ensuring high performance within the team. Ideal candidates will have over 10 years of experience in customer advisement and team management. Core responsibilities also include collaboration with sales and resource planning, making this position integral to success across various teams. #J-18808-Ljbffr