Consensus
Senior Director Product- Healthcare Programs
Consensus, Los Angeles, California, United States, 90079
About the Role
US, Remote
Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.
Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics‑ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.
We are seeking a seasoned and authoritative Senior Director of Product and Program Manager to take full ownership of our Healthcare Solutions portfolio. This critical leadership role requires a dual‑focus on strategic product direction and rigorous program execution. You will lead the growth of our healthcare AI and integration products, manage a team of Product Managers, drive the 2‑year strategic roadmap, and ensure transparent, efficient delivery against organizational KPIs.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Key Responsibilities
Lead monthly business reviews and collaborate deeply with GTM (Sales, eCommerce, Client Services) and Engineering leads to align product delivery with market messaging and sales strategy.
Define, refine, and execute a comprehensive 2‑year product roadmap for the Clarity Solutions vertical, balancing legacy product maintenance with aggressive migration to the new platform.
Serve as the Program Lead for key healthcare solutions initiatives, ensuring efficient and timely delivery of planned features, managing dependencies, identifying risks, and driving flat expense delivery while maintaining high velocity.
Manage, mentor, and grow a team of direct reports (Senior Product Managers and Product Managers). Conduct bi‑weekly 1:1s, manage performance reviews, and foster a culture of accountability and professional growth.
Take full ownership of KPIs for all Clarity products, establishing a program that makes transparent progress against these metrics and actively addressing market gaps or internal concerns based on data‑driven insights.
Manage the "Capitalized Labor" policy for the team, overseeing monthly timekeeping, resource allocation, and reporting to ensure strict adherence to financial policies and budget neutrality.
Work with Marketing to refine messaging and ensure the organization maintains a sharp edge on competitive intelligence and market positioning for Clarity products.
Keep leadership updated on emerging concerns, personnel changes, and major wins.
Celebrate wins and educate the broader organization on the value propositions and key characteristics of the portfolio.
Promote our ways of working within the team, champion the adoption and efficient use of internal tools (Jira, Figma, Fellow, Slack) to streamline team operations.
Perform other duties and responsibilities as required, assigned, or requested.
Qualifications
10+ years of progressive responsibility in product management in the software development space.
3+ years in healthcare AI.
2+ years at the director level in product management.
Proficiency in developing effective prompts for Gemini or ChatGPT.
Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira, Slack, and tools like Miro or Figma.
Deep understanding of the Healthcare landscape, AI and integration tools used to support it.
Ability to translate high‑level company goals into actionable 2‑year roadmaps and tactical daily plans.
Expert‑level skill in managing complex, multi‑year programs (like platform migrations).
Demonstrated success in building high‑performing teams, managing direct reports, and developing talent through constructive feedback and mentorship.
Exceptional verbal and written communication skills and ability to influence peers in Sales, Engineering, and Marketing.
Mastery of product and project management tools including Jira, Confluence, Slack, Google Workspace, and Salesforce.
Preferred
MBA or related business degree.
Certified Pragmatic Product Management.
Experience in Healthcare Integrations.
Full‑remote within the U.S. (Los Angeles or Las Vegas preferred).
Up to 10% travel.
Must be able to sit for long periods and handle long periods of screen time.
Reliable, high‑speed internet.
Not eligible for sponsorship.
The salary range for this role is $165,000 - $190,000 annually. The total compensation package is negotiable and may also include an annual performance bonus, ESPP, enhanced time off packages, and benefits. This job does not have an expiration date and will remain open until a qualified candidate is hired.
We are not accepting agency submissions for this role.
#J-18808-Ljbffr
Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.
Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics‑ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.
We are seeking a seasoned and authoritative Senior Director of Product and Program Manager to take full ownership of our Healthcare Solutions portfolio. This critical leadership role requires a dual‑focus on strategic product direction and rigorous program execution. You will lead the growth of our healthcare AI and integration products, manage a team of Product Managers, drive the 2‑year strategic roadmap, and ensure transparent, efficient delivery against organizational KPIs.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Key Responsibilities
Lead monthly business reviews and collaborate deeply with GTM (Sales, eCommerce, Client Services) and Engineering leads to align product delivery with market messaging and sales strategy.
Define, refine, and execute a comprehensive 2‑year product roadmap for the Clarity Solutions vertical, balancing legacy product maintenance with aggressive migration to the new platform.
Serve as the Program Lead for key healthcare solutions initiatives, ensuring efficient and timely delivery of planned features, managing dependencies, identifying risks, and driving flat expense delivery while maintaining high velocity.
Manage, mentor, and grow a team of direct reports (Senior Product Managers and Product Managers). Conduct bi‑weekly 1:1s, manage performance reviews, and foster a culture of accountability and professional growth.
Take full ownership of KPIs for all Clarity products, establishing a program that makes transparent progress against these metrics and actively addressing market gaps or internal concerns based on data‑driven insights.
Manage the "Capitalized Labor" policy for the team, overseeing monthly timekeeping, resource allocation, and reporting to ensure strict adherence to financial policies and budget neutrality.
Work with Marketing to refine messaging and ensure the organization maintains a sharp edge on competitive intelligence and market positioning for Clarity products.
Keep leadership updated on emerging concerns, personnel changes, and major wins.
Celebrate wins and educate the broader organization on the value propositions and key characteristics of the portfolio.
Promote our ways of working within the team, champion the adoption and efficient use of internal tools (Jira, Figma, Fellow, Slack) to streamline team operations.
Perform other duties and responsibilities as required, assigned, or requested.
Qualifications
10+ years of progressive responsibility in product management in the software development space.
3+ years in healthcare AI.
2+ years at the director level in product management.
Proficiency in developing effective prompts for Gemini or ChatGPT.
Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira, Slack, and tools like Miro or Figma.
Deep understanding of the Healthcare landscape, AI and integration tools used to support it.
Ability to translate high‑level company goals into actionable 2‑year roadmaps and tactical daily plans.
Expert‑level skill in managing complex, multi‑year programs (like platform migrations).
Demonstrated success in building high‑performing teams, managing direct reports, and developing talent through constructive feedback and mentorship.
Exceptional verbal and written communication skills and ability to influence peers in Sales, Engineering, and Marketing.
Mastery of product and project management tools including Jira, Confluence, Slack, Google Workspace, and Salesforce.
Preferred
MBA or related business degree.
Certified Pragmatic Product Management.
Experience in Healthcare Integrations.
Full‑remote within the U.S. (Los Angeles or Las Vegas preferred).
Up to 10% travel.
Must be able to sit for long periods and handle long periods of screen time.
Reliable, high‑speed internet.
Not eligible for sponsorship.
The salary range for this role is $165,000 - $190,000 annually. The total compensation package is negotiable and may also include an annual performance bonus, ESPP, enhanced time off packages, and benefits. This job does not have an expiration date and will remain open until a qualified candidate is hired.
We are not accepting agency submissions for this role.
#J-18808-Ljbffr