Holiday Inn Club Vacations Incorporated
Sales Consultant - Customer Care Owner
Holiday Inn Club Vacations Incorporated, Kissimmee, Florida, United States, 34747
Orange Lake Resort
Kissimmee, FL 34747, USA
Description The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacations Ownership products to prospective purchasers, delivered in a professional and ethical manner. The primary duties of the Sales Consultant are to discover the prospective purchaser’s needs & interests in order to create a want to join the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being an HCV owner will provide added value to their lives and is prepared to address/overcome any questions, concerns and objections while providing a quality customer service experience. The Sales Consultant is responsible for providing a 60‑up to‑90 minute guest tour presentation for those guests/families that did not meet the frontline or owner line requirements.
Exciting Opportunity! Full Time Positions, Weekly Pay, PTO, 401K, Tuition Assistance, Health Benefits, Discounts at IHG Hotels & Resorts, and So Much More!
ESSENTIAL DUTIES AND TASKS
Conducts an Owner Presentation and Tour as trained at scheduled times from a Customer Service Perspective.
Attends Training Classes on an On-Going basis and participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers.
Builds Relationships with assigned Sales Training Managers and all members on the Customer Care Sales Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner.
Delivers the utmost level of customer service to all guests to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
QUALIFICATIONS
High School Diploma or GED equivalent
Higher Education Encouraged
Active Real Estate License – May be required for certain locations (i.e., Florida, Nevada, South Carolina, Tennessee)
Strong Oral Communication Skills
Strong professional Work Ethic, High Energy, and Positive Attitude
Persuasive Interpersonal Skills
Strong Listening and Comprehension Skills
Proactive Team Player
Highly Motivated to Succeed
Self-Directed and Independent
Pursuit of Continuous Improvement
Pay:
$60,000 - $150,000+ per year
BENEFITS
Paid Training- Weekly Pay/Commission
Lucrative Compensation Plan
401K
Comprehensive Benefits - Health, Dental and Vision Plans
EAP - Employee Assistance Program
PTO
Discounts through IHG including additional discounted employee benefits through our company Perks Website
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Description The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacations Ownership products to prospective purchasers, delivered in a professional and ethical manner. The primary duties of the Sales Consultant are to discover the prospective purchaser’s needs & interests in order to create a want to join the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being an HCV owner will provide added value to their lives and is prepared to address/overcome any questions, concerns and objections while providing a quality customer service experience. The Sales Consultant is responsible for providing a 60‑up to‑90 minute guest tour presentation for those guests/families that did not meet the frontline or owner line requirements.
Exciting Opportunity! Full Time Positions, Weekly Pay, PTO, 401K, Tuition Assistance, Health Benefits, Discounts at IHG Hotels & Resorts, and So Much More!
ESSENTIAL DUTIES AND TASKS
Conducts an Owner Presentation and Tour as trained at scheduled times from a Customer Service Perspective.
Attends Training Classes on an On-Going basis and participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers.
Builds Relationships with assigned Sales Training Managers and all members on the Customer Care Sales Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner.
Delivers the utmost level of customer service to all guests to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
QUALIFICATIONS
High School Diploma or GED equivalent
Higher Education Encouraged
Active Real Estate License – May be required for certain locations (i.e., Florida, Nevada, South Carolina, Tennessee)
Strong Oral Communication Skills
Strong professional Work Ethic, High Energy, and Positive Attitude
Persuasive Interpersonal Skills
Strong Listening and Comprehension Skills
Proactive Team Player
Highly Motivated to Succeed
Self-Directed and Independent
Pursuit of Continuous Improvement
Pay:
$60,000 - $150,000+ per year
BENEFITS
Paid Training- Weekly Pay/Commission
Lucrative Compensation Plan
401K
Comprehensive Benefits - Health, Dental and Vision Plans
EAP - Employee Assistance Program
PTO
Discounts through IHG including additional discounted employee benefits through our company Perks Website
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr