Sacred Heart University
Student Financial Assistance - Assistant Director for Student Financial Assistan
Sacred Heart University, Fairfield, Connecticut, us, 06828
Student Financial Assistance - Assistant Director for Student Financial Assistance
5151 Park Ave, Fairfield, CT 06825, USA
Job Description Posted Friday, January 23, 2026 at 5:00 AM
About Sacred Heart University As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. Nearly 10,000 students attend the University’s nine colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Performing Arts; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; School of Computer Science & Engineering and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 391 Colleges: 2026 Edition and Best Business Schools: 2025 Edition. Sacred Heart is home to the award-winning, NPR‑affiliate station, WSHU Public Radio; a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu
Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.
Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.
Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
Position Summary Assists in the development and maintenance of departmental databases, including daily electronic and paper communications. Responsible for general counseling of students/parents and ensures effective collaboration and SFA front office to maintain compliance and exceptional service. Additionally assists with management of a federal and university funded student employment program.
The Assistant Director must project a positive public relations image and must be responsive to the goals and objectives of the University.
General student financial aid counseling, including alternative financing and scholarship searches.
Provides support for data integration/transmission, file maintenance, data entry, and organizing paperless system.
Assist in daily office communications such as; paper and electronic award communications, missing information emails, answering phones, SFA emails, and greeting walk‑ins.
Oversee work study and student employment programs for 3,500+ students, managing payroll of $6M+ from federal and university funds.
Monitor and troubleshoot Dayforce payroll system; liaise with Payroll and IT as needed.
Ensure accurate and timely communication regarding work study eligibility, renewals, and compliance.
Support loan coordinators in their administration and processing student loan programs, ensuring accuracy, compliance, and timely completion of related tasks.
Check activities and transactions with the Office of Student Accounts.
Assist in training graduate assistants and support staff.
Participate in all SFA Office and Divisional activities including but not limited to University Open Houses, Admitted Student Days, Orientation, Welcome Weekends, Information Sessions, etc.
All other duties as required.
Knowledge, Skills, Abilities & Other Attributes
Bachelor's degree required.
Previous higher education financial aid experience is preferred.
Bilingual is a plus.
Excellent computer skills. Experience with CSS Powerfaids and/or U.S. Department EDE systems is strongly preferred.
Information Management
Judgment, Problem Analysis and Problem Solving
Decision making, Planning and Organizing
Communication Skills
Teamwork and Adaptability
Unusual Working Conditions Fast-paced office with very heavy interpersonal communication. Weekend and evening office hours are required. During holidays, staff are considered essential and are often required to be on campus or work remotely.
This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.
Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a communityizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.
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Job Description Posted Friday, January 23, 2026 at 5:00 AM
About Sacred Heart University As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. Nearly 10,000 students attend the University’s nine colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Performing Arts; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; School of Computer Science & Engineering and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 391 Colleges: 2026 Edition and Best Business Schools: 2025 Edition. Sacred Heart is home to the award-winning, NPR‑affiliate station, WSHU Public Radio; a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu
Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.
Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.
Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
Position Summary Assists in the development and maintenance of departmental databases, including daily electronic and paper communications. Responsible for general counseling of students/parents and ensures effective collaboration and SFA front office to maintain compliance and exceptional service. Additionally assists with management of a federal and university funded student employment program.
The Assistant Director must project a positive public relations image and must be responsive to the goals and objectives of the University.
General student financial aid counseling, including alternative financing and scholarship searches.
Provides support for data integration/transmission, file maintenance, data entry, and organizing paperless system.
Assist in daily office communications such as; paper and electronic award communications, missing information emails, answering phones, SFA emails, and greeting walk‑ins.
Oversee work study and student employment programs for 3,500+ students, managing payroll of $6M+ from federal and university funds.
Monitor and troubleshoot Dayforce payroll system; liaise with Payroll and IT as needed.
Ensure accurate and timely communication regarding work study eligibility, renewals, and compliance.
Support loan coordinators in their administration and processing student loan programs, ensuring accuracy, compliance, and timely completion of related tasks.
Check activities and transactions with the Office of Student Accounts.
Assist in training graduate assistants and support staff.
Participate in all SFA Office and Divisional activities including but not limited to University Open Houses, Admitted Student Days, Orientation, Welcome Weekends, Information Sessions, etc.
All other duties as required.
Knowledge, Skills, Abilities & Other Attributes
Bachelor's degree required.
Previous higher education financial aid experience is preferred.
Bilingual is a plus.
Excellent computer skills. Experience with CSS Powerfaids and/or U.S. Department EDE systems is strongly preferred.
Information Management
Judgment, Problem Analysis and Problem Solving
Decision making, Planning and Organizing
Communication Skills
Teamwork and Adaptability
Unusual Working Conditions Fast-paced office with very heavy interpersonal communication. Weekend and evening office hours are required. During holidays, staff are considered essential and are often required to be on campus or work remotely.
This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.
Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a communityizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.
#J-18808-Ljbffr