Credit & Collections Representative
Sunbelt Rentals, Inc., Columbus, Ohio, United States, 43224
Overview
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet and a friendly, knowledgeable staff. Our employees are our greatest asset, and our expertise and service distinguish us from the competition. We invest in our workforce and offer competitive benefits and extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, review our opportunities! Job Description Summary Credit & Collections Representative — This role may require occasional travel to local branch locations as business needs arise. Candidates should be willing and able to travel to support onsite meetings, team collaboration, or operational needs.
Responsibilities
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answer incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information
Qualifications
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $18.99 - 26.11
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
#J-18808-Ljbffr
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet and a friendly, knowledgeable staff. Our employees are our greatest asset, and our expertise and service distinguish us from the competition. We invest in our workforce and offer competitive benefits and extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, review our opportunities! Job Description Summary Credit & Collections Representative — This role may require occasional travel to local branch locations as business needs arise. Candidates should be willing and able to travel to support onsite meetings, team collaboration, or operational needs.
Responsibilities
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answer incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information
Qualifications
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $18.99 - 26.11
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
#J-18808-Ljbffr