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Sales Engineer

Root Access, New York, New York, us, 10261

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Overview

About Us Root Access is a leading AI company helping build mankind's most important machines. We develop the tools embedded engineers use to configure and program complex hardware systems across industrial, defense, and other mission-critical sectors. Role Overview We’re looking for a

Sales Engineer

who loves deeply technical products and is a great communicator. You’ll work directly with the founders, product team, and partners to translate real engineering pain into successful customer engagements. This is a hands-on, early-stage role that will not be a typical 9-5 experience. What You’ll Do

Partner with sales and founders on technical discovery calls and demos Understand customer systems, workflows, and constraints (hardware, firmware, tooling, compliance) Design and run product demos, proof-of-concepts, and pilots Answer technical questions during the sales cycle (architecture, integration, security, roadmap) Help customers evaluate and adopt the product successfully Translate customer feedback into actionable insights for product and engineering Create and maintain demo environments, reference architectures, and technical collateral Occasionally support onboarding and early customer success for strategic accounts What We’re Looking For

Technical background (Robotics, EE, CS, or similar) Experience with embedded systems, firmware, hardware-software integration, or developer tools Comfortable explaining complex technical concepts to technical and non-technical audiences Experience in a customer-facing role (sales engineering, solutions engineering, field engineering, developer relations, or similar) Curious, scrappy, and comfortable with ambiguity Able to run a call end-to-end: discovery → demo → follow-up Excellent written and verbal communication Nice to Have

Startup experience (especially early GTM roles) Experience selling a technical product for 3+ years Experience working with regulated industries (aerospace, automotive, medical, defense) Experience writing technical blogs, and recording / running live demos

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