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Upgrade, Inc.

Bilingual Auto Collections Specialist – Late-Stage

Upgrade, Inc., Phoenix, Arizona, United States, 85003

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A leading financial service provider seeks an Auto Collections Late Stage Specialist I, bilingual in Spanish, based in Phoenix. The role focuses on managing and resolving mid-stage delinquent auto loan accounts. Responsibilities include negotiating payment arrangements, educating customers on account options, and ensuring compliance with regulations. Ideal candidates should possess at least 1 year of collections experience and strong negotiation skills, thriving in a fast-paced environment. The company offers great benefits, including 401K matching, support for professional training, and a welcoming office space. #J-18808-Ljbffr