Inbound Call Center, Employee Support (No Sales)
Russell Cellular, Battlefield, Missouri, United States
Inbound Call Center, Employee Support (No Sales)
Springfield, MO, USA • Nixa, MO 65714, USA • Republic, MO, USA
Job Description Posted Tuesday, January 13, 2026 at 5:00 AM
Starting Pay is $15/hour!
Why Russell Cellular?
Health, dental, vision, and life insurance as well as paid sick days and company holidays
Employer matched 401K after 1 year
Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
Employee Assistance Programs
800+ locations in 43 states employing 2,600+ employees
Verizon Sales discounts and incentives
Opportunity for growth and advancement through training
Community involvement opportunities
We want you to be a Solution Center Expert!
Bring individualism and passion to our positive department. Being an Expert is about creating experiences that make our employees feel valued, building trust through resolution, and bringing your passion! We’ll count on you to deliver the best experience to every employee and customer every time.
Why Russell Cellular?
Here are some reasons why Russell Cellular is the company for you!
We offer:
Health, dental, vision, life insurance and Aflac short term disability
Paid Sick Days, Paid Vacation Days, and Paid Company Holidays
Employee Assistance Programs
401k with a company match
Verizon Sales discounts, sales contests and incentives
Opportunity for growth and advancement through training
Employee referral programs
Community involvement opportunities
What you will do in your role:
Ability to deliver outstanding employee support to over 650+ retail locations
Effective phone and email communication skills
Strong problem solving and organizational skills
Strong interpersonal, verbal, and communication skills are essential
Ability to meet daily and monthly performance
Ability to work independently and multi-task
Positive attitude and pleasant demeanor
Team Player
Proficiency with Microsoft Office including Excel, Outlook, etc.
Develop and maintain a strong knowledge of company products and services
General office skills
Professional appearance
Minimum High School /GED required
Available to work flexible hours between 8:00A.M. - 10:00 P.M. Monday- Saturday
Available to work flexible hours rotating Sundays between 9:00A.M. – 7:00P.M.
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Job Description Posted Tuesday, January 13, 2026 at 5:00 AM
Starting Pay is $15/hour!
Why Russell Cellular?
Health, dental, vision, and life insurance as well as paid sick days and company holidays
Employer matched 401K after 1 year
Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
Employee Assistance Programs
800+ locations in 43 states employing 2,600+ employees
Verizon Sales discounts and incentives
Opportunity for growth and advancement through training
Community involvement opportunities
We want you to be a Solution Center Expert!
Bring individualism and passion to our positive department. Being an Expert is about creating experiences that make our employees feel valued, building trust through resolution, and bringing your passion! We’ll count on you to deliver the best experience to every employee and customer every time.
Why Russell Cellular?
Here are some reasons why Russell Cellular is the company for you!
We offer:
Health, dental, vision, life insurance and Aflac short term disability
Paid Sick Days, Paid Vacation Days, and Paid Company Holidays
Employee Assistance Programs
401k with a company match
Verizon Sales discounts, sales contests and incentives
Opportunity for growth and advancement through training
Employee referral programs
Community involvement opportunities
What you will do in your role:
Ability to deliver outstanding employee support to over 650+ retail locations
Effective phone and email communication skills
Strong problem solving and organizational skills
Strong interpersonal, verbal, and communication skills are essential
Ability to meet daily and monthly performance
Ability to work independently and multi-task
Positive attitude and pleasant demeanor
Team Player
Proficiency with Microsoft Office including Excel, Outlook, etc.
Develop and maintain a strong knowledge of company products and services
General office skills
Professional appearance
Minimum High School /GED required
Available to work flexible hours between 8:00A.M. - 10:00 P.M. Monday- Saturday
Available to work flexible hours rotating Sundays between 9:00A.M. – 7:00P.M.
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
#J-18808-Ljbffr