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Technical Writer at Business Needs Inc. Richmond, VA

Business Needs Inc., Richmond, Virginia, United States, 23214

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Overview

Title: Technical Writer Location: Richmond, VA 23219 Hybrid Duration: 6 Months Responsibilities

Interview subject matter experts (SMEs) and distill complex information into clear documentation. Create, edit, and maintain technical documentation including manuals, user guides, standard operating procedures, and related materials. Ensure documentation meets government documentation standards and accessibility requirements. Collaborate with product, engineering, and UX teams to document software products (SaaS, desktop, or mobile). Visualize concepts using diagramming tools (Lucidchart, Draw.io, etc.). Read code snippets and understand technical content to accurately document software behavior. Work with version control systems and documentation platforms (e.g., Git, GitBook) at contributor or read-only levels. Qualifications

Bachelor’s degree in English, Technical Communication, Computer Science, or a related field. Minimum of 5+ years of experience in technical writing, preferably in a government or technology environment. Expert in the use of MS Word, Google Docs, Confluence, or similar tools. Proficiency with Adobe Acrobat, Snagit, or similar tools for visuals. Experience with Git or other version control systems and documentation platforms such as GitBook or similar. Understanding of Scrum/Agile methodology. Familiarity with REST APIs, JSON, and software architecture concepts. Basic knowledge of programming languages or IT systems. Experience with UX writing is highly desirable. Knowledge of programming languages, such as Markdown and HTML/CSS. Experience writing for software products (SaaS, desktop, or mobile).

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