
Intake Specialist Lead - Coaching & Process Improvement
North End Teleservices, Inc., Omaha, Nebraska, us, 68197
A customer service solutions provider based in Omaha seeks a Team Lead to manage a team, ensuring quality and efficient service. Responsibilities include evaluating processes, coaching team members, and improving operations. The ideal candidate has strong communication, leadership, and problem-solving skills, with a high school diploma or equivalent. The role emphasizes respect, integrity, and inclusion, with a comprehensive benefits package and commitment to diversity. Regular attendance and punctuality are critical for success in this role.
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