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Allstate Insurance-Jason Rounds Agency

Customer Service Representative

Allstate Insurance-Jason Rounds Agency, Las Vegas, Nevada, us, 89105

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Benefits

Bonus based on performance Competitive salary Paid time off Training & development Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description

We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities

Answer customer questions via phone, email, and in-person Assist clients with updating policies, payments, and other services Schedule appointments and maintain calendar Maintain detailed records of client interactions Review audits and/or policies Collaborate with colleagues to provide comprehensive customer service Qualifications

Knowledge of insurance products High school diploma/GED required Excellent customer service skills Highly organized with strong time management skills Familiarity with Microsoft Office and other software applications

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