Overview
Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
Responsibilities The Property Compliance Specialist III (PCS III) is responsible for managing all aspects of homeowner association (HOA) for an assigned portfolio of owned assets to encompass all PCS I and PCS II functions as well as but not limited to:
Assist overseas team
Coordinate Check Processing
Confirm HOA updates, CCRs reviews
Photo request to assure compliance
HOA pre-approvals for Renewal, HOA ballot voting, HOA pre-approvals for Renewal, HOA pre-approval for Onboarding
Identify and handle escalations
Landscape monitoring, landscape contract coordination
Coordinate Central team to resolve violations
Community outreach, attend HOA hearings
Provide guidance, support and coaching to team members to meet the goals and objectives of Progress Residential and the Property Compliance department
Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures
May handle HOA/accounting, enforcement, and general business functions for assigned portfolio
Essential Functions
Work closely with HOAs to ensure compliance with all relevant laws and regulations
Resource for assigned team members’ training, day-to-day questions/escalations, items of focus, goals and operational issues
HOA lease approval process: Coordinate with HOA and/or residents to accomplish home, lease and tenant approval, registration, and renewal
Track down missing violation records that were identified on HOA invoices and statements
Obtaining amenity and gate access, as needed, usually for third party vendors
Review pieces of mail to determine next course of action
Maintain current record of all Covenants, Conditions, Restrictions, Rules and Regulations
Work with HOA communities to effectively remediate violations and minimize fines and penalties assessed to homes within assigned portfolio
Develop analytical frameworks and reporting regimes to constantly assess and continually improve performance with respect to market, regional and national property compliance
Promptly address all residents and HOA requests; provide timely responses to all HOA related requests from internal and external customers
Develop and maintain a strong working relationship with HOAs and residents
Demonstrates ability to take initiative, work independently and make sound decisions
Effective time management skills while managing multiple projects and priorities
Qualifications
High school diploma required
4 or more years’ transactional real estate or legal experience or 2 or more years working directly with Homeowners Associations
Proficient in MS Office software and able to quickly master new technology and systems
Excellent customer service, communication (written and oral), analytical ability, organizational, and negotiations skills
Exhibits sound judgment and decision-making ability
Property management or customer service experience
Strong customer service and interpersonal skills
Working knowledge in Yardi and Salesforce
Organized with strong attention to detail
Demonstrates ability to take initiative, work independently and make sound decisions
Effective time management and ability to manage multiple projects and priorities
Proven track record of effectively managing multiple projects and priorities
What You Can Expect From Us
Competitive Compensation - Including performance-based bonuses that reward your contributions
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more
Generous Time Off – PTO based on tenure, 13 paid holidays and 1 floating holiday
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
Privacy Policy
#J-18808-Ljbffr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
Responsibilities The Property Compliance Specialist III (PCS III) is responsible for managing all aspects of homeowner association (HOA) for an assigned portfolio of owned assets to encompass all PCS I and PCS II functions as well as but not limited to:
Assist overseas team
Coordinate Check Processing
Confirm HOA updates, CCRs reviews
Photo request to assure compliance
HOA pre-approvals for Renewal, HOA ballot voting, HOA pre-approvals for Renewal, HOA pre-approval for Onboarding
Identify and handle escalations
Landscape monitoring, landscape contract coordination
Coordinate Central team to resolve violations
Community outreach, attend HOA hearings
Provide guidance, support and coaching to team members to meet the goals and objectives of Progress Residential and the Property Compliance department
Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures
May handle HOA/accounting, enforcement, and general business functions for assigned portfolio
Essential Functions
Work closely with HOAs to ensure compliance with all relevant laws and regulations
Resource for assigned team members’ training, day-to-day questions/escalations, items of focus, goals and operational issues
HOA lease approval process: Coordinate with HOA and/or residents to accomplish home, lease and tenant approval, registration, and renewal
Track down missing violation records that were identified on HOA invoices and statements
Obtaining amenity and gate access, as needed, usually for third party vendors
Review pieces of mail to determine next course of action
Maintain current record of all Covenants, Conditions, Restrictions, Rules and Regulations
Work with HOA communities to effectively remediate violations and minimize fines and penalties assessed to homes within assigned portfolio
Develop analytical frameworks and reporting regimes to constantly assess and continually improve performance with respect to market, regional and national property compliance
Promptly address all residents and HOA requests; provide timely responses to all HOA related requests from internal and external customers
Develop and maintain a strong working relationship with HOAs and residents
Demonstrates ability to take initiative, work independently and make sound decisions
Effective time management skills while managing multiple projects and priorities
Qualifications
High school diploma required
4 or more years’ transactional real estate or legal experience or 2 or more years working directly with Homeowners Associations
Proficient in MS Office software and able to quickly master new technology and systems
Excellent customer service, communication (written and oral), analytical ability, organizational, and negotiations skills
Exhibits sound judgment and decision-making ability
Property management or customer service experience
Strong customer service and interpersonal skills
Working knowledge in Yardi and Salesforce
Organized with strong attention to detail
Demonstrates ability to take initiative, work independently and make sound decisions
Effective time management and ability to manage multiple projects and priorities
Proven track record of effectively managing multiple projects and priorities
What You Can Expect From Us
Competitive Compensation - Including performance-based bonuses that reward your contributions
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more
Generous Time Off – PTO based on tenure, 13 paid holidays and 1 floating holiday
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
Privacy Policy
#J-18808-Ljbffr