Overview
This role provides administrative and customer service support to a Customer Service Analyst, primarily focused on
coffee-based orders . The individual will assist with order processing, inventory coordination, and customer inquiries to ensure timely and accurate shipments. Responsibilities
Assist Customer Service Analyst with
weekly order processing Respond reactively to customer inquiries regarding: Expedited order requests Coordinate with warehouse teams to ensure
on-time shipment of orders Contact customer warehouse staff externally to
collect and verify inventory data Support day-to-day administrative and clerical tasks related to order fulfillment Required Qualifications
3–5 years of customer service experience Strong communication skills (phone and email) Ability to work onsite 4 days per week Comfortable interacting with external warehouse and customer contacts Must provide own laptop (at least initially)
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This role provides administrative and customer service support to a Customer Service Analyst, primarily focused on
coffee-based orders . The individual will assist with order processing, inventory coordination, and customer inquiries to ensure timely and accurate shipments. Responsibilities
Assist Customer Service Analyst with
weekly order processing Respond reactively to customer inquiries regarding: Expedited order requests Coordinate with warehouse teams to ensure
on-time shipment of orders Contact customer warehouse staff externally to
collect and verify inventory data Support day-to-day administrative and clerical tasks related to order fulfillment Required Qualifications
3–5 years of customer service experience Strong communication skills (phone and email) Ability to work onsite 4 days per week Comfortable interacting with external warehouse and customer contacts Must provide own laptop (at least initially)
#J-18808-Ljbffr