Commercial Lines AVP/Team Leader (Charlotte hybrid or remote)
NFP, an Aon company, Franklin, Tennessee, us, 37068
Overview
NFP, an Aon company, is a multi-ple Best Places to Work award winner in Business Insurance and has earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers who help companies and individuals address significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. For more information, visit: https://www.NFP.com. Job Summary
The AVP/Team Leader is a strategic leader responsible for managing and contributing to the growth of a portfolio of high-value Commercial Lines Property & Casualty clients. You will lead a team of client service members who drive business outcomes through proactive market engagement, data-driven decision-making, and innovative prospecting and client solutions. You will leverage deep industry and technical knowledge, utilize technology for operational excellence, and serve as a trusted advisor to internal and external clients, positioning NFP as a market leader. This is a full-time position with a hybrid schedule from our Charlotte, North Carolina office. Remote work may be considered at our discretion for well-qualified candidates demonstrating a high level of product fluency and leadership. Candidates should be in the Mid-Atlantic or East Coast region to enable travel to the Charlotte office when required. Core Responsibilities
Own and strategically grow your own book of high-value Property/Casualty clients, driving retention and expansion through internal collaboration, proactive relationship management, and innovative solutions while providing support, guidance and leadership for your team and their book of business (BOB). Lead and support organizational and individual producers’ new business growth objectives through development of comprehensive marketing strategies and submissions, leveraging data analytics and market trends to anticipate client needs. Proactively identify and address coverage gaps, recommending enhancements to maximize client protection and business opportunities. Drive renewal and new business processes by designing efficient workflows, automating data collection, and mentoring team members. Serve as a market strategist, continuously monitoring carrier appetites and industry trends to formulate innovative solutions. Build and leverage deep carrier relationships to negotiate optimal terms and create competitive advantage. Lead cross-functional teams with a focus on empowerment and accountability, delegating strategically to maximize team strengths. Champion data-driven decision-making by leveraging technology platforms to generate actionable insights and streamline operations. Act as a trusted advisor, proactively educating prospects and clients on emerging risks, regulatory changes, and strategic coverage options. Participate in the creation of prospect and client proposals and presentations that reflect accurate coverage terms, pricing, and strategic recommendations. Continuously seek professional development opportunities and represent NFP as a thought leader at industry events. Build and maintain strong relationships with carriers and clients through regular contact and client visits, keeping clients apprised of industry trends and regulatory issues. Review client contracts to ensure compliance with insurance requirements. Provide support to staff on answering coverage questions and service excellence. Knowledge, Skills, And/or Abilities
Staff management and leadership experience including performance management, training, budgeting and operations. Excellent written communication skills; ability to edit for spelling and grammar; present numeric data effectively; read and interpret written information. Demonstrate strong leadership skills and technical expertise with good analytical and problem-solving abilities. Advanced analytical and strategic thinking skills with attention to detail and follow-through while maintaining urgency. Strong leadership, customer service, ethical behavior, sound judgment and professionalism. When working from home, maintain a private workspace, secure company equipment, ensure high-speed internet, be present and responsive online, and minimize personal interruptions during work shifts. Desired Qualifications
Bachelor’s degree preferred; high school diploma or equivalent required with additional training or education. Typically more than 10 years of Commercial Lines Insurance experience. Experience as a Manager, Team Lead/Supervisor or other leadership role required. Proficiency in Word and Excel; computer literate. Agency Management system experience required; EPIC experience is highly desired. Certificates, Licenses, Registration
P&C Insurance License required upon hire. Professional insurance designation preferred (CIC, CISR, CPCU, CRM, AAI, etc.). What We Offer
We offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees. The base salary range for this position is $120,000 – $150,000, determined by factors including experience, credentials, education, certifications, skill level, scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. This position may be eligible for performance-based incentives. NFP is an inclusive Equal Employment Opportunity employer.
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NFP, an Aon company, is a multi-ple Best Places to Work award winner in Business Insurance and has earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers who help companies and individuals address significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. For more information, visit: https://www.NFP.com. Job Summary
The AVP/Team Leader is a strategic leader responsible for managing and contributing to the growth of a portfolio of high-value Commercial Lines Property & Casualty clients. You will lead a team of client service members who drive business outcomes through proactive market engagement, data-driven decision-making, and innovative prospecting and client solutions. You will leverage deep industry and technical knowledge, utilize technology for operational excellence, and serve as a trusted advisor to internal and external clients, positioning NFP as a market leader. This is a full-time position with a hybrid schedule from our Charlotte, North Carolina office. Remote work may be considered at our discretion for well-qualified candidates demonstrating a high level of product fluency and leadership. Candidates should be in the Mid-Atlantic or East Coast region to enable travel to the Charlotte office when required. Core Responsibilities
Own and strategically grow your own book of high-value Property/Casualty clients, driving retention and expansion through internal collaboration, proactive relationship management, and innovative solutions while providing support, guidance and leadership for your team and their book of business (BOB). Lead and support organizational and individual producers’ new business growth objectives through development of comprehensive marketing strategies and submissions, leveraging data analytics and market trends to anticipate client needs. Proactively identify and address coverage gaps, recommending enhancements to maximize client protection and business opportunities. Drive renewal and new business processes by designing efficient workflows, automating data collection, and mentoring team members. Serve as a market strategist, continuously monitoring carrier appetites and industry trends to formulate innovative solutions. Build and leverage deep carrier relationships to negotiate optimal terms and create competitive advantage. Lead cross-functional teams with a focus on empowerment and accountability, delegating strategically to maximize team strengths. Champion data-driven decision-making by leveraging technology platforms to generate actionable insights and streamline operations. Act as a trusted advisor, proactively educating prospects and clients on emerging risks, regulatory changes, and strategic coverage options. Participate in the creation of prospect and client proposals and presentations that reflect accurate coverage terms, pricing, and strategic recommendations. Continuously seek professional development opportunities and represent NFP as a thought leader at industry events. Build and maintain strong relationships with carriers and clients through regular contact and client visits, keeping clients apprised of industry trends and regulatory issues. Review client contracts to ensure compliance with insurance requirements. Provide support to staff on answering coverage questions and service excellence. Knowledge, Skills, And/or Abilities
Staff management and leadership experience including performance management, training, budgeting and operations. Excellent written communication skills; ability to edit for spelling and grammar; present numeric data effectively; read and interpret written information. Demonstrate strong leadership skills and technical expertise with good analytical and problem-solving abilities. Advanced analytical and strategic thinking skills with attention to detail and follow-through while maintaining urgency. Strong leadership, customer service, ethical behavior, sound judgment and professionalism. When working from home, maintain a private workspace, secure company equipment, ensure high-speed internet, be present and responsive online, and minimize personal interruptions during work shifts. Desired Qualifications
Bachelor’s degree preferred; high school diploma or equivalent required with additional training or education. Typically more than 10 years of Commercial Lines Insurance experience. Experience as a Manager, Team Lead/Supervisor or other leadership role required. Proficiency in Word and Excel; computer literate. Agency Management system experience required; EPIC experience is highly desired. Certificates, Licenses, Registration
P&C Insurance License required upon hire. Professional insurance designation preferred (CIC, CISR, CPCU, CRM, AAI, etc.). What We Offer
We offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees. The base salary range for this position is $120,000 – $150,000, determined by factors including experience, credentials, education, certifications, skill level, scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. This position may be eligible for performance-based incentives. NFP is an inclusive Equal Employment Opportunity employer.
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