Gravity Payments
Outside Sales Representative - Los Angeles (Bilingual Spanish)
Gravity Payments, Los Angeles, California, United States, 90079
Gravity Payments offers a collaborative team environment focused on leadership, progress, and client service. Our team is committed to caring for clients and the community.
Responsibilities
Sales: Proactively identify and engage potential clients by visiting local businesses in person.
Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
Consistently exceed sales targets through relationship-building and strategic outreach.
Expand our network of local merchants, driving growth and team success.
Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
Account Management: Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
Introduce and implement new financial services to maximize value for existing clients.
Facilitate virtual and phone-based account maintenance as needed.
Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.
Core Competencies
Exceptional Communication and Interpersonal Skills: Ability to listen actively, build rapport, and articulate ideas clearly, including effective written and verbal communication with a focus on engaging diverse communities.
Bilingual Proficiency: Fluency in both Spanish and English, both written and verbal.
Problem-Solving and Customer-Centric Focus: A genuine desire to understand and solve problems for clients, prioritizing their needs and building long-term relationships based on trust.
Proactive and Adaptable Mindset: A self-starter who explores new growth avenues, adapts to challenges, and continually improves processes and client outcomes.
Strong Organizational and Collaborative Skills: Ability to manage multiple tasks, prioritize work, and contribute to team success.
Professional Development: Interest in continuous learning and growth, with motivation to develop new skills and take on greater responsibility.
Team-Oriented Motivation: Driven to contribute to overall team success and help colleagues succeed.
Requirements and Qualifications Desirable Skills:
2+ years of experience in a customer-facing role (outside sales, customer support, project management, or account management). Experience in building and nurturing relationships is valued.
Experience using a CRM (e.g., Salesforce or similar) or equivalent tools.
Additional Details
Must have access to a wired internet connection with at least 25 Mbps download and 20 Mbps upload speed.
Must be located in and able to work in Los Angeles, California.
Must have your own vehicle/transportation.
Benefits
Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a share in company success.
Comprehensive Benefits: Medical, dental, and vision coverage.
Financial Security: 401(k) retirement plan and voluntary life insurance.
Wellbeing: Time off for personal and professional sustainability. Open PTO available after one year.
Career Growth: Training, mentorship, and development opportunities.
Support & Stability: Short-term & long-term disability coverage and wellness resources.
The salary for this position is $80,000-$90,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.
Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.
Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details.
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Responsibilities
Sales: Proactively identify and engage potential clients by visiting local businesses in person.
Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
Consistently exceed sales targets through relationship-building and strategic outreach.
Expand our network of local merchants, driving growth and team success.
Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
Account Management: Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
Introduce and implement new financial services to maximize value for existing clients.
Facilitate virtual and phone-based account maintenance as needed.
Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.
Core Competencies
Exceptional Communication and Interpersonal Skills: Ability to listen actively, build rapport, and articulate ideas clearly, including effective written and verbal communication with a focus on engaging diverse communities.
Bilingual Proficiency: Fluency in both Spanish and English, both written and verbal.
Problem-Solving and Customer-Centric Focus: A genuine desire to understand and solve problems for clients, prioritizing their needs and building long-term relationships based on trust.
Proactive and Adaptable Mindset: A self-starter who explores new growth avenues, adapts to challenges, and continually improves processes and client outcomes.
Strong Organizational and Collaborative Skills: Ability to manage multiple tasks, prioritize work, and contribute to team success.
Professional Development: Interest in continuous learning and growth, with motivation to develop new skills and take on greater responsibility.
Team-Oriented Motivation: Driven to contribute to overall team success and help colleagues succeed.
Requirements and Qualifications Desirable Skills:
2+ years of experience in a customer-facing role (outside sales, customer support, project management, or account management). Experience in building and nurturing relationships is valued.
Experience using a CRM (e.g., Salesforce or similar) or equivalent tools.
Additional Details
Must have access to a wired internet connection with at least 25 Mbps download and 20 Mbps upload speed.
Must be located in and able to work in Los Angeles, California.
Must have your own vehicle/transportation.
Benefits
Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a share in company success.
Comprehensive Benefits: Medical, dental, and vision coverage.
Financial Security: 401(k) retirement plan and voluntary life insurance.
Wellbeing: Time off for personal and professional sustainability. Open PTO available after one year.
Career Growth: Training, mentorship, and development opportunities.
Support & Stability: Short-term & long-term disability coverage and wellness resources.
The salary for this position is $80,000-$90,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.
Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.
Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details.
#J-18808-Ljbffr