Banner Química, an IMCD company
Sales Support Specialist
Banner Química, an IMCD company, Westlake, Ohio, United States, 44145
Overview
IMCD US is seeking a detail-oriented Sales Support Specialist to provide essential administrative support to our sales team in a fast-paced environment. This role requires strong organizational, communication, and multitasking skills to help ensure smooth daily operations and excellent customer service. The ideal candidate is proactive, adaptable, and eager to contribute to the success of a global, innovative organization. Company Background
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial, and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. Responsibilities
Provide sole support to the sales team by performing a number of administrative tasks. Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner. Ability to multitask and switch focus quickly. Ability to think independently. Deadline-driven, detail oriented, and conscientious. Strong attention to detail and organizational skills. Must possess good organizational skills and the ability to think strategically. Proficient with common computer programs, including Microsoft Office. Excellent written and verbal communication skills. Role and Activities
Provides support to six to seven sales team members. Enters sample requests to principals and follows up on non-standard samples; reviews and verifies data entered to ensure accuracy. Gathers inventory information for sales team. Gathers pricing information on product lines. Locates and forwards documents needed for customers. Handles literature requests. Composes pricing letters/emails. Creates actions items and monthly sample reports. Maintains departmental Excel spreadsheets. Qualifications
Required Qualifications
High School Diploma with Equivalent experience. A minimum of 2 years administrative/customer service. Desired Qualifications
Associate degree. Experience in a fast-paced environment. Competencies
Business Acumen. Problem Solving/Analysis. Customer/Client Focus. Communication Proficiency. Teamwork Orientation. Other Details
Supervisory Responsibility
This position has no supervisory responsibility. Work Environment
This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment. Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed. Travel
Limited travel is expected for this position, approximately 10%. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market.
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IMCD US is seeking a detail-oriented Sales Support Specialist to provide essential administrative support to our sales team in a fast-paced environment. This role requires strong organizational, communication, and multitasking skills to help ensure smooth daily operations and excellent customer service. The ideal candidate is proactive, adaptable, and eager to contribute to the success of a global, innovative organization. Company Background
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial, and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. Responsibilities
Provide sole support to the sales team by performing a number of administrative tasks. Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner. Ability to multitask and switch focus quickly. Ability to think independently. Deadline-driven, detail oriented, and conscientious. Strong attention to detail and organizational skills. Must possess good organizational skills and the ability to think strategically. Proficient with common computer programs, including Microsoft Office. Excellent written and verbal communication skills. Role and Activities
Provides support to six to seven sales team members. Enters sample requests to principals and follows up on non-standard samples; reviews and verifies data entered to ensure accuracy. Gathers inventory information for sales team. Gathers pricing information on product lines. Locates and forwards documents needed for customers. Handles literature requests. Composes pricing letters/emails. Creates actions items and monthly sample reports. Maintains departmental Excel spreadsheets. Qualifications
Required Qualifications
High School Diploma with Equivalent experience. A minimum of 2 years administrative/customer service. Desired Qualifications
Associate degree. Experience in a fast-paced environment. Competencies
Business Acumen. Problem Solving/Analysis. Customer/Client Focus. Communication Proficiency. Teamwork Orientation. Other Details
Supervisory Responsibility
This position has no supervisory responsibility. Work Environment
This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment. Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed. Travel
Limited travel is expected for this position, approximately 10%. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market.
#J-18808-Ljbffr