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Sales Support Coordinator

Insight Global, Lexington, Kentucky, us, 40598

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Overview

Insight Global is seeking a Sales Support Coordinator to manage operational processes to support the Sales organization and internal stakeholders. This includes monitoring and managing shared mailboxes to ensure timely and accurate responses to inquiries. The role involves assisting with pricing requests, approvals, and updates to maintain consistency and compliance. The coordinator will provide day-to-day operational assistance to Sales representatives, including troubleshooting and process guidance. They will partner with internal teams such as Marketing, IT, and Accounting to resolve issues and streamline workflows. Additionally, they will accurately input and maintain data in ERP, CRM, and other systems to ensure integrity and reliability. The position requires conducting regular audits of sales data, pricing, and processes to ensure adherence to company policies. The coordinator will also participate in testing new tools, system enhancements, and process changes to ensure smooth implementation. The ideal candidate thrives in a fast-paced environment, is detail-oriented, collaborative, and has a strong bias for efficiency and performance. Responsibilities

Monitor and manage shared mailboxes to ensure timely and accurate responses to sales inquiries. Assist with pricing requests, approvals, and updates to maintain consistency and compliance. Provide day-to-day operational support to Sales representatives, including troubleshooting and process guidance. Partner with internal teams (Marketing, IT, Accounting) to resolve issues and streamline workflows. Accurately input and maintain data in ERP, CRM, and other systems to ensure data integrity. Conduct regular audits of sales data, pricing, and processes to ensure adherence to company policies. Participate in testing new tools, system enhancements, and process changes to support smooth implementation. Qualifications

High School graduate 1–3 years in Sales Operations, Customer Service, or a similar role Knowledgeable in Excel and Word Proficiency in Microsoft Office Suite and CRM systems (Salesforce experience is a plus) Experience with ERP systems Technologically savvy with experience testing/deploying systems/tools with vendor partners Bachelor’s degree in business, Sales, or related field (or equivalent experience) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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