Sales Specialist - Navion Senior Solutions
Navion Senior Solutions, Charlotte, North Carolina, United States, 28245
Overview
Navion Senior Solutions is seeking a high-performing Sales Specialist. You will be responsible for providing sales and marketing support to Navion's communities based on need and at the direction of the Vice President of Sales and Marketing. This individual is responsible and accountable for assisting with lead generation, sales and closing activities and achieving/exceeding move in goals, as well as maintaining a positive image of the company with referral sources, residents, and all team members. Immediate occupancy growth and revenue growth are the top two priorities and focus areas of this position. Frequent travel is required for this position. Navion has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!
Responsibilities
Develop and implement comprehensive sales strategies to drive occupancy success
Coaches, trains, mentors, tracks and assists with the management of the Sales and Marketing team members
Monitors and reports daily census and weekly conversion ratios for all communities
Provides bi-monthly reports on sales activities, including hot /warm prospects, follow-up activities, lost leads and overall performance to SRD of Operations and SRD of Sales and Marketing, as well as reviewing these reports with Executive Directors and Sales Director
Responsible for achieving all sales census goals in the budgeted plan for the community; tracks accuracy and approves monthly commission reports
Schedules, organizes, and conduct tours with prospective residents, families and /or professional referrals
Responds and follows-up with all walk-ins, phone inquiries, and mail-ins timely and appropriately and treats each inquiry with value and respect
Meets the minimum sales expectations to call outs, first on-site personal touches, securing deposits, and move ins
Collaborates with Sales and Marketing and Life Enrichment Directors to create, plan, and implement events to bring in prospective residents such as but not limited to seminars, speakers, themed events, and family nights
Understands and articulately represents all documents related to residency, including residency agreement, admission forms, etc
Develops and maintains a good working relationship with residents, families, team members, and professional referral sources
Communicates with key influencers impacting sales and move-ins
Maintains a working knowledge of all software programs
Responsible for taking the lead with all sales that become uncertain and instruct the individual assisting with the lead on immediate next steps and strategies
Understands the responsibility of presenting questions and challenges to the Executive Director and other managers in regard to sales, moving in's and closing sale effectively and timely. This also includes questioning any possible denials of admits or readmits
Maintains confidentiality of all pertinent information
Complies with all Navion, city, state, and federal regulations pertaining to Residents' accounts as it relates to Medicare, third party billing, etc
Interacts professionally and effectively with all levels of the organization, residents, family members, etc
Motivates the entire community team and sales staff through ongoing training and positive reinforcement
Maintains and develops Sales team communication to help create cohesiveness, share best practices and create positive reinforcement
Other duties as assigned by Supervisors
Requirements
Proven sales executive experience, meeting or exceeding target
Proven ability to drive the sales process from inquiry to close
Proven ability to articulate the distinct aspects of Navion Senior Solutions offerings
Ability to position Navion against competitors
Ability to work well with others and promote a team environment.
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Must be 18 years of age or older
Bachelor's degree preferred
One to two years' experience in long-term care and progressive sales experience in healthcare, hospitality or service environment preferred.
Available to travel up to 95% of the time
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
PTO for full time positions
Short & Long Term Disability Insurance
Life Insurance
Career Advancement Opportunities
#J-18808-Ljbffr
Responsibilities
Develop and implement comprehensive sales strategies to drive occupancy success
Coaches, trains, mentors, tracks and assists with the management of the Sales and Marketing team members
Monitors and reports daily census and weekly conversion ratios for all communities
Provides bi-monthly reports on sales activities, including hot /warm prospects, follow-up activities, lost leads and overall performance to SRD of Operations and SRD of Sales and Marketing, as well as reviewing these reports with Executive Directors and Sales Director
Responsible for achieving all sales census goals in the budgeted plan for the community; tracks accuracy and approves monthly commission reports
Schedules, organizes, and conduct tours with prospective residents, families and /or professional referrals
Responds and follows-up with all walk-ins, phone inquiries, and mail-ins timely and appropriately and treats each inquiry with value and respect
Meets the minimum sales expectations to call outs, first on-site personal touches, securing deposits, and move ins
Collaborates with Sales and Marketing and Life Enrichment Directors to create, plan, and implement events to bring in prospective residents such as but not limited to seminars, speakers, themed events, and family nights
Understands and articulately represents all documents related to residency, including residency agreement, admission forms, etc
Develops and maintains a good working relationship with residents, families, team members, and professional referral sources
Communicates with key influencers impacting sales and move-ins
Maintains a working knowledge of all software programs
Responsible for taking the lead with all sales that become uncertain and instruct the individual assisting with the lead on immediate next steps and strategies
Understands the responsibility of presenting questions and challenges to the Executive Director and other managers in regard to sales, moving in's and closing sale effectively and timely. This also includes questioning any possible denials of admits or readmits
Maintains confidentiality of all pertinent information
Complies with all Navion, city, state, and federal regulations pertaining to Residents' accounts as it relates to Medicare, third party billing, etc
Interacts professionally and effectively with all levels of the organization, residents, family members, etc
Motivates the entire community team and sales staff through ongoing training and positive reinforcement
Maintains and develops Sales team communication to help create cohesiveness, share best practices and create positive reinforcement
Other duties as assigned by Supervisors
Requirements
Proven sales executive experience, meeting or exceeding target
Proven ability to drive the sales process from inquiry to close
Proven ability to articulate the distinct aspects of Navion Senior Solutions offerings
Ability to position Navion against competitors
Ability to work well with others and promote a team environment.
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Must be 18 years of age or older
Bachelor's degree preferred
One to two years' experience in long-term care and progressive sales experience in healthcare, hospitality or service environment preferred.
Available to travel up to 95% of the time
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
PTO for full time positions
Short & Long Term Disability Insurance
Life Insurance
Career Advancement Opportunities
#J-18808-Ljbffr