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Sr Manager, Mid-Market Sales

T-MOBILE USA, Inc., Hartford, Connecticut, United States

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Overview At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

The role leads a sales team focused on acquiring new mid-market customers and increasing revenue through wireless voice, data, and Internet of Things (IoT). It involves coaching and motivating the team to manage customer relationships and sales pipelines effectively in a dynamic environment. The role differentiates by leveraging advanced network technologies to provide innovative business solutions. Success is measured by team performance, revenue growth, and customer acquisition metrics. The work impacts organizational growth and customer satisfaction by delivering tailored wireless solutions to mid-market businesses.

Job Responsibilities

Lead and coach the sales team to build customer relationships and manage sales pipelines effectively to drive revenue growth

Recruit, onboard, and develop sales professionals to maintain a high-performing team aligned with organizational values

Stay informed on industry trends and product knowledge to support team learning and market responsiveness

Foster collaboration across internal and external partners to enhance sales effectiveness and customer engagement

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

Bachelor\'s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)

Acceptable areas of study include Business, Sales, Marketing or related field (Preferred)

4-7 years Sales management (Preferred)

4-7 years Outside sales experience and a demonstrated history of sales achievements in a commissioned environment within the same company (Preferred)

2-4 years Technology sales/Wireless industry (Preferred)

Knowledge, Skills and Abilities

Task Management: Ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking, ensuring efficient handling of multiple tasks simultaneously (Required)

Customer Service: Demonstrated experience delivering superior customer service and attention to detail, consistently meeting and exceeding customer expectations (Required)

Communication: Excellent interpersonal, written, and oral communication skills, enabling clear and effective interaction with colleagues, clients, and stakeholders (Required)

Negotiation: Effective negotiating and closing skills, including strong communication, emotional intelligence, and problem-solving abilities to achieve favorable outcomes (Required)

Leadership: Ability to inspire and guide a sales team, effectively communicate goals, make strategic decisions, and drive performance to achieve sales targets, fostering a positive and productive team environment (Required)

Sales Process Management: Experience with funnel management and accurate forecasting, ensuring a streamlined sales process and reliable prediction of sales outcomes (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel Travel Required (Yes/No): Yes

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $151,900 - $273,900, inclusive of target incentives

Base Pay Range: $106,330 - $191,730

The pay range above is the general base pay range for a successful candidate in this role. The actual pay will be based on location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We also offer mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile\'s benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn\'t have a corporate ladder—it's more like a jungle gym of possibilities. We love helping our employees grow in their careers, because it\'s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you\'re living our values while investing in your career growth—and we applaud it. You\'re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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