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A1 Garage Door Service

Instructional Designer

A1 Garage Door Service, Phoenix, Arizona, United States, 85003

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The Instructional Designer reports to the Director of Learning & Organizational Development and supports learning initiatives across the entire organization. This role is responsible for designing, developing, and maintaining high-quality learning solutions that drive performance, consistency, and workforce readiness. The Instructional Designer partners closely with subject matter experts, trainers, and operations to translate business and performance needs into effective, scalable learning experiences that deliver measurable impact.

What You’ll Do

Design and develop engaging, learner-centered training using adult learning principles and instructional design best practices

Translate organizational, operational, and performance needs into effective learning solutions

Create and maintain blended learning experiences, including instructor-led training, virtual learning, eLearning, job aids, and microlearning

Apply instructional design methodologies (e.g., ADDIE, Agile, Bloom’s Taxonomy) to ensure learning effectiveness

Partner with subject matter experts to gather content, validate accuracy, and ensure real-world applicability

Develop high-quality instructional materials using modern authoring and design tools

Ensure all learning deliverables meet organizational standards for accuracy, consistency, branding, and quality

Conduct thorough proofreading, editing, and quality control prior to deployment

Manage multiple projects simultaneously while meeting timelines and priorities

Maintain learning assets within LMS/LXP platforms and support enterprise-wide deployment

Incorporate feedback and data to continuously improve learning effectiveness

What You’ll Bring Strong expertise in instructional design, adult learning theory, and learning experience development. Proven ability to design learning aligned with business and performance outcomes. Excellent written communication skills, including the ability to write clear, concise, and grammatically correct content. Exceptional attention to detail, with a demonstrated commitment to accuracy, quality control, and consistency. Ability to manage multiple projects, prioritize effectively, and meet deadlines. Experience collaborating with cross-functional stakeholders and influencing without authority.

Technical Skills

Articulate 360 (Storyline, Rise)

Adobe InDesign

Adobe Illustrator and Photoshop

Microsoft Office (advanced)

Learning Management Systems (LMS) and Learning Experience Platforms (LXP)

SCORM / xAPI standards

Video editing tools (e.g., Camtasia, Premiere Pro, or similar)

Familiarity with accessibility standards (WCAG, Section 508) and emerging learning technologies, including AI-enabled tools

Key Attributes for Success

Business-Focused: Designs learning that directly supports organizational priorities and measurable performance outcomes

Detail-Driven: Consistently produces polished, error-free deliverables with strong attention to grammar, spelling, structure, and formatting

Quality-Oriented: Upholds high standards for instructional integrity, brand alignment, and learner experience

Efficient & Scalable: Delivers high-quality learning solutions with speed, efficiency, and reuse in mind

Consultative Partner: Works collaboratively with leaders, SMEs, and trainers while protecting instructional quality and effectiveness

Adaptable & Tech-Savvy: Quickly learns and applies new tools, technologies, and methodologies

Continuous Improver: Uses feedback, data, and results to refine learning solutions and increase impact over time

Benefits and Other Stuff

Medical, dental, vision, 401K

Paid Time Off

Weekly Pay

Internal Promotion opportunities

Company swag

Benefits are not available for part time, temporary or contract roles.

A1 Garage Door (and affiliate companies) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Compensation Range: $85K - $93K

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