Overview
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.
We are currently looking for a Software Sales Renewals Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry-level position on the renewals team with potential for career development.
Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, rewarding, hard work, and offers career and personal growth.
The primary responsibility of the Software Maintenance Renewals Representative is to maintain and grow revenue with our existing customers. This includes managing current renewals, up‑selling prepaid maintenance, and reinstating lapsed customers. The Renewals Representative will create strong working relationships with the Quest Software Sales team and other internal teams to ensure complete customer satisfaction.
This position is based in our Columbus, OH office, with a requirement to work in the office.
Responsibilities
Achieve quarterly assigned team sales quotas
Maintain accurate forecast activities for the assigned region in the CRM
Effectively defend against competitive pressures and uncover additional opportunities
Take an account management approach to identify co‑termination and reinstatement opportunities
Interface with Quest software renewals management, technical support, and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
Build knowledge on a specific technology solution area, such as security, database, or systems management products
Stay up to date on our new technology and support offerings, which will enable you to increase your sales to your customers
Develop relationships with peers in field sales, technical support, or product managers to ensure customers’ needs are met
Work independently, managing the full sales cycle to close, leveraging cross‑functional resources to achieve results and meet customer needs
Partner with other members of the renewal team and with field sales to support the selling process
Qualifications
1+ years of sales, renewal, or account management experience or a combination of experience and education
Strong organization skills with an emphasis on territory management
Excellent PC and internet skills with a strong understanding of Microsoft Office
Experience working in a fast‑paced environment
Motivated self‑starter with ability to handle a high volume of e‑mail communications and outbound calls
Must be able to work in our Dublin, OH office
Preferences
AA Degree
Customer Success background
Experience selling software, telecommunications, or insurance
Siebel or Salesforce.com experience
Company Overview Quest Software builds the foundation for enterprise AI with solutions in
data governance, cybersecurity, and platform modernization . More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest At Quest, Your Work Makes An Impact. You’ll Help Organizations Get AI‑ready While Building Your Career With a Global Team Of Innovators.
Benefits
Competitive pay, annual bonuses, and top‑performer recognition.
Comprehensive health, family, and retirement benefits.
Flexible work options, generous PTO, and wellness programs.
Professional growth through learning platforms, mentorship, and leadership programs.
Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Equal Opportunity Employer Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
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We are currently looking for a Software Sales Renewals Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry-level position on the renewals team with potential for career development.
Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, rewarding, hard work, and offers career and personal growth.
The primary responsibility of the Software Maintenance Renewals Representative is to maintain and grow revenue with our existing customers. This includes managing current renewals, up‑selling prepaid maintenance, and reinstating lapsed customers. The Renewals Representative will create strong working relationships with the Quest Software Sales team and other internal teams to ensure complete customer satisfaction.
This position is based in our Columbus, OH office, with a requirement to work in the office.
Responsibilities
Achieve quarterly assigned team sales quotas
Maintain accurate forecast activities for the assigned region in the CRM
Effectively defend against competitive pressures and uncover additional opportunities
Take an account management approach to identify co‑termination and reinstatement opportunities
Interface with Quest software renewals management, technical support, and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
Build knowledge on a specific technology solution area, such as security, database, or systems management products
Stay up to date on our new technology and support offerings, which will enable you to increase your sales to your customers
Develop relationships with peers in field sales, technical support, or product managers to ensure customers’ needs are met
Work independently, managing the full sales cycle to close, leveraging cross‑functional resources to achieve results and meet customer needs
Partner with other members of the renewal team and with field sales to support the selling process
Qualifications
1+ years of sales, renewal, or account management experience or a combination of experience and education
Strong organization skills with an emphasis on territory management
Excellent PC and internet skills with a strong understanding of Microsoft Office
Experience working in a fast‑paced environment
Motivated self‑starter with ability to handle a high volume of e‑mail communications and outbound calls
Must be able to work in our Dublin, OH office
Preferences
AA Degree
Customer Success background
Experience selling software, telecommunications, or insurance
Siebel or Salesforce.com experience
Company Overview Quest Software builds the foundation for enterprise AI with solutions in
data governance, cybersecurity, and platform modernization . More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest At Quest, Your Work Makes An Impact. You’ll Help Organizations Get AI‑ready While Building Your Career With a Global Team Of Innovators.
Benefits
Competitive pay, annual bonuses, and top‑performer recognition.
Comprehensive health, family, and retirement benefits.
Flexible work options, generous PTO, and wellness programs.
Professional growth through learning platforms, mentorship, and leadership programs.
Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Equal Opportunity Employer Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
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