Overview
At LR Paris, we believe in the transformative power of thoughtful gifting. With a blend of artistry, ingenuity, and intention, we craft unique branded product solutions and packaging that not only accentuate a brand's identity but also builds authentic, timeless connections.
As a team, we've successfully elevated client and employee relationships for one of the world's largest financial institutions through the creation of exclusive high net worth client gifts and the implementation of unique employee onboarding gifting programs. We have also played an integral role in the launch of new brands and the meticulous design of product lines for a renowned investment bank. Furthermore, our expertise extends to crafting exquisite gifts with purchase (GWP) packaging and customer loyalty incentives for leading global cosmetic companies. By 2028, we aspire to be the go-to branded product solution partner for all Fortune 500 companies.
Your role The Sales Support Specialist at LR Paris is responsible for facilitating the sales process by providing comprehensive account management, administrative and project coordination support. This role is pivotal in ensuring that the sales team can focus on client engagement and closing deals by efficiently handling the behind-the-scenes details. This role oversees the customer’s sales journey in partnership with Sales to ensure a positive and seamless experience with LR Paris.
Responsibilities Sales Support:
These responsibilities focus on activities before and during the sales process, aiding the sales team in securing new business and managing client communications effectively.
Ensure strong and timely management of the sales opportunity process: Acting proactively to guide opportunities through the sales pipeline.
Act as an internal client advocate: Ensuring that client needs and requirements are fully understood and addressed, from initial opportunity assessment through to the final product proposal.
Partner with sales in direct client communication: Collaborating closely with the sales team to communicate effectively with clients, providing necessary information and responding to inquiries to facilitate a smooth sales process.
Manage product selection and pricing for new opportunities: Assisting in the selection of products that meet client needs and pricing them competitively to enhance the chances of sales success.
Own creation of sales documents: Including the opportunity brief, presentation deck, and initial sales order, to ensure that all client-facing documents are accurate, professional, and tailored to client needs.
Coordinate with sales and project managers: Ensuring seamless communication and alignment on client projects, acting as a bridge to keep all parties informed and coordinated.
Assist the sales team in managing and tracking notes, calls, and appointments: Ensuring that all client interactions are timely, followed up on, and organized effectively to maximize sales opportunities and client satisfaction.
Post-Sales Support:
These responsibilities focus on activities after the sales have been closed, ensuring the smooth execution of sales orders and maintaining client satisfaction through project completion.
Hand off sales orders to project management: After sales close, completing all necessary details and collaborating with sales to obtain any outstanding information, ensuring a seamless transition from sales to execution.
Act as the primary point of contact for project managers on open jobs: Facilitating communication between the project management team and the sales team, ensuring that all parties are updated on project progress and any issues are addressed promptly.
Share updates and deliverables with sales and the client as needed: Keeping all stakeholders informed of project status, milestones achieved, and any changes to the project scope or timeline, ensuring client expectations are managed effectively throughout the project lifecycle.
Contribute to the continuous improvement of sales processes and tools: Identifying opportunities for process improvement based on post-sales experiences, and implementing changes to enhance efficiency, effectiveness, and client satisfaction in future projects.
Qualifications
Must be located in the NYC area and able to come into the office periodically.
Bachelor's degree in Business, Marketing, Merchandising, Fashion Design or related education and work experience.
2-5 years of B2B sales experience, preferably in creative or luxury goods industries.
Highly innovative and excited to create product solutions for clients.
Excellent written and verbal communication skills.
Experience working directly with clients or customers is a plus.
Proficiency in MS Office, CRM software, presentation tools (ex. PowerPoint, Keynote) and project management tools (Asana experience preferred).
Must be self-motivated, with strong problem-solving skills and attention to detail.
Ability to use good judgment and react under pressure, while still being flexible/adaptable.
Experience working in the promotional products or corporate giving industry is a plus.
Our Core Values
Connection:
We cherish the authentic bonds and experiences we create between people.
Timeless:
We honor the tradition and intention inherent in each genuine, long-lasting relationship we help cultivate through the art of gift-giving.
Thoughtful:
We delve deeply into understanding our clients, ensuring our custom solutions are nothing short of perfect. We are artisans who obsess over our craft's details.
Integrity:
We pledge to uphold integrity in our relationships, actions, and solutions, offering our best to clients and to each other.
Subsidized medical, dental, and vision
401k
HSA & FSA
Supplemental Life Insurance
Voluntary Short & Long Term Disability
PTO – 2 weeks of vacation, 8 holidays and 5 sick days
#J-18808-Ljbffr
As a team, we've successfully elevated client and employee relationships for one of the world's largest financial institutions through the creation of exclusive high net worth client gifts and the implementation of unique employee onboarding gifting programs. We have also played an integral role in the launch of new brands and the meticulous design of product lines for a renowned investment bank. Furthermore, our expertise extends to crafting exquisite gifts with purchase (GWP) packaging and customer loyalty incentives for leading global cosmetic companies. By 2028, we aspire to be the go-to branded product solution partner for all Fortune 500 companies.
Your role The Sales Support Specialist at LR Paris is responsible for facilitating the sales process by providing comprehensive account management, administrative and project coordination support. This role is pivotal in ensuring that the sales team can focus on client engagement and closing deals by efficiently handling the behind-the-scenes details. This role oversees the customer’s sales journey in partnership with Sales to ensure a positive and seamless experience with LR Paris.
Responsibilities Sales Support:
These responsibilities focus on activities before and during the sales process, aiding the sales team in securing new business and managing client communications effectively.
Ensure strong and timely management of the sales opportunity process: Acting proactively to guide opportunities through the sales pipeline.
Act as an internal client advocate: Ensuring that client needs and requirements are fully understood and addressed, from initial opportunity assessment through to the final product proposal.
Partner with sales in direct client communication: Collaborating closely with the sales team to communicate effectively with clients, providing necessary information and responding to inquiries to facilitate a smooth sales process.
Manage product selection and pricing for new opportunities: Assisting in the selection of products that meet client needs and pricing them competitively to enhance the chances of sales success.
Own creation of sales documents: Including the opportunity brief, presentation deck, and initial sales order, to ensure that all client-facing documents are accurate, professional, and tailored to client needs.
Coordinate with sales and project managers: Ensuring seamless communication and alignment on client projects, acting as a bridge to keep all parties informed and coordinated.
Assist the sales team in managing and tracking notes, calls, and appointments: Ensuring that all client interactions are timely, followed up on, and organized effectively to maximize sales opportunities and client satisfaction.
Post-Sales Support:
These responsibilities focus on activities after the sales have been closed, ensuring the smooth execution of sales orders and maintaining client satisfaction through project completion.
Hand off sales orders to project management: After sales close, completing all necessary details and collaborating with sales to obtain any outstanding information, ensuring a seamless transition from sales to execution.
Act as the primary point of contact for project managers on open jobs: Facilitating communication between the project management team and the sales team, ensuring that all parties are updated on project progress and any issues are addressed promptly.
Share updates and deliverables with sales and the client as needed: Keeping all stakeholders informed of project status, milestones achieved, and any changes to the project scope or timeline, ensuring client expectations are managed effectively throughout the project lifecycle.
Contribute to the continuous improvement of sales processes and tools: Identifying opportunities for process improvement based on post-sales experiences, and implementing changes to enhance efficiency, effectiveness, and client satisfaction in future projects.
Qualifications
Must be located in the NYC area and able to come into the office periodically.
Bachelor's degree in Business, Marketing, Merchandising, Fashion Design or related education and work experience.
2-5 years of B2B sales experience, preferably in creative or luxury goods industries.
Highly innovative and excited to create product solutions for clients.
Excellent written and verbal communication skills.
Experience working directly with clients or customers is a plus.
Proficiency in MS Office, CRM software, presentation tools (ex. PowerPoint, Keynote) and project management tools (Asana experience preferred).
Must be self-motivated, with strong problem-solving skills and attention to detail.
Ability to use good judgment and react under pressure, while still being flexible/adaptable.
Experience working in the promotional products or corporate giving industry is a plus.
Our Core Values
Connection:
We cherish the authentic bonds and experiences we create between people.
Timeless:
We honor the tradition and intention inherent in each genuine, long-lasting relationship we help cultivate through the art of gift-giving.
Thoughtful:
We delve deeply into understanding our clients, ensuring our custom solutions are nothing short of perfect. We are artisans who obsess over our craft's details.
Integrity:
We pledge to uphold integrity in our relationships, actions, and solutions, offering our best to clients and to each other.
Subsidized medical, dental, and vision
401k
HSA & FSA
Supplemental Life Insurance
Voluntary Short & Long Term Disability
PTO – 2 weeks of vacation, 8 holidays and 5 sick days
#J-18808-Ljbffr