Client Account Specialist - Baltimore, Baton Rouge, Birmingham, Chattanooga, Hou
Baker Donelson, Baton Rouge, Louisiana, us, 70873
Overview
Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Client Account Specialist. Candidate may reside in Baltimore, Baton Rouge, Birmingham, Chattanooga, Houston, Jackson, Knoxville, Memphis, Atlanta, or the New Orleans areas. The position is remote other than the 2nd and 4th mandatory Wednesdays of each month. Salary is based upon years of experience and location.
Responsibilities
Collaborate with client (billing) attorneys regarding their aged accounts receivable (A/R).
Communicate with clients via email and telephone regarding aged accounts receivable upon billing attorney approval.
Perform account reconciliations to ensure accurate billing and payment applications.
Compile information for reporting of the progress of collections and accounts receivable aging.
Analyze, investigate, and clarify problems.
Report problems and/or doubtful accounts to appropriate parties (CEO, COO, Managing Shareholders, Office Administrator, CFAO, Director of Revenue Services).
Facilitate and expedite the allocations of aged accounts.
Monitor the opening of new matters for existing clients with collection and/or write-off issues.
Monitor accounts with collection
Oversee automatic reminder statements for the Firm, ensuring that waivers and reminders are generated and mailed.
Follow up on approved electronically billed items.
Monitor receivable write-offs for the firm.
Manage any client/attorney relationships as needed.
Participate in monthly Client Accounts meetings to report collection status.
Assist Manager with compiling, tracking, and monitoring the Firm’s fiscal year-end process as requested.
Manages other job-related duties as assigned by the Director of Revenue.
Qualifications
Computer experience with knowledge of Word, Excel, and collections software.
ARCS and ADERANT a plus.
Must have good organizational, communication, and math skills.
Must be detail oriented and able to work in a fast-paced environment.
Ability to use good judgment and discretion in establishing and maintaining relationships with attorneys, staff, and clients.
Overtime may be required.
Travel may be required.
The salary range for this position is $60,000 - $75,000.
Must provide minimum authorization to work in the United States. Resumes only accepted for job posted.
Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.
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Responsibilities
Collaborate with client (billing) attorneys regarding their aged accounts receivable (A/R).
Communicate with clients via email and telephone regarding aged accounts receivable upon billing attorney approval.
Perform account reconciliations to ensure accurate billing and payment applications.
Compile information for reporting of the progress of collections and accounts receivable aging.
Analyze, investigate, and clarify problems.
Report problems and/or doubtful accounts to appropriate parties (CEO, COO, Managing Shareholders, Office Administrator, CFAO, Director of Revenue Services).
Facilitate and expedite the allocations of aged accounts.
Monitor the opening of new matters for existing clients with collection and/or write-off issues.
Monitor accounts with collection
Oversee automatic reminder statements for the Firm, ensuring that waivers and reminders are generated and mailed.
Follow up on approved electronically billed items.
Monitor receivable write-offs for the firm.
Manage any client/attorney relationships as needed.
Participate in monthly Client Accounts meetings to report collection status.
Assist Manager with compiling, tracking, and monitoring the Firm’s fiscal year-end process as requested.
Manages other job-related duties as assigned by the Director of Revenue.
Qualifications
Computer experience with knowledge of Word, Excel, and collections software.
ARCS and ADERANT a plus.
Must have good organizational, communication, and math skills.
Must be detail oriented and able to work in a fast-paced environment.
Ability to use good judgment and discretion in establishing and maintaining relationships with attorneys, staff, and clients.
Overtime may be required.
Travel may be required.
The salary range for this position is $60,000 - $75,000.
Must provide minimum authorization to work in the United States. Resumes only accepted for job posted.
Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.
#J-18808-Ljbffr