A technology firm focused on entrepreneurs is seeking a Principal Product Manager for Customer Experience in Georgia. In this role, you will own the customer journey, defining strategies for onboarding, service consumption, and subscription retention. Applicants should have expertise in customer experience, a strong understanding of service design, and be data-driven. This position offers a unique opportunity to leverage AI in enhancing customer engagement and reducing churn. Health benefits and a work-from-home option are included.
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